Instant Gratification IT Service

With every upgrade to every product, we see technology appealing to people's insatiable need for instant gratification. From microwaves to emails, you know the drill; the most successful innovations are the ones that make life more convenient. Why should your IT service be any different and fail to instantly gratify you?

What happens if something goes wrong with the technology you depend on? If you lack the skills to fix your mission critical device, then how long would it take to get it up and running again? Take into consideration all the technology you use, and then ask yourself, "How big of a setback it would be if each piece was unable to function for an extended amount of time?"

How bad would it be if your primary server went down for a day? What about your workstation? How much productivity would be lost if it was down for only half a workday? Even your precious smartphone is not immune to breaking. How disrupted would your week be if you had to mail in your smartphone to the manufacturer and be without it for a week while it's getting fixed?

Any business operation that's disrupted by having technology unavailable is called downtime. The longer you have to wait for a solution means the more that downtime will add up, costing you revenue. Downtime will actually cost you more than just losing profits, you will still have the same business expenses chipping away at your funds; and then there's the unknown factor of how much the repair bill will cost you.

With the costly nature of downtime, having your technology instantly serviced is not a petty issue, it's a business necessity. This is why Macro Systems has worked hard to have an arsenal of tools and services to get your technology up and running again as quickly as possible, even instantly in some scenarios. Here's a list of some of our fastest working solutions, be sure to ask us about our average response time to common IT scenarios.

• Backup and Disaster Recovery. Whenever a server goes down, your network can then be hosted in the cloud and your work can continue.
• Help Desk. When you are experiencing PC issues, our team of trained technicians will be standing by to take your call, walk you through the problem, and remote into your computer to do what we can on our end.
• Vendor Management. When vendor supported technology breaks, we will quickly make the call and arrange a fix.
• Mobile Device Support. We even offer remote support and protection for your mobile device. If it's important to you, then it's important to us.
• Enterprise-Level Service. Macro Systems will rush to your side to fix any technology problem. Don't hesitate to ask!

We like to be instantly gratified as much as the next person. Instant gratification service is a valuable component of our managed IT services offering, and it will save you both frustration and money. Because, let's face it, when your favorite technology breaks, your day is ruined and you won't be satisfied until you know exactly, "How long will it take to fix?" To find out more about how quickly Macro Systems can get your technology up and running again, call us at (703) 359-9211.