Managed IT Services Provide a Unique Return on Investment for SMBs

There was once a time when businesses would only seek out technological expertise when it was necessary. This would be when a major component was on its last leg, or if they required new technology following a major hardware failure. Today, a better type of IT service model allows businesses to avoid the downtime and unexpected support costs associated with broken technology, by practicing proactive maintenance.

The break-fix IT model is one that has simply lost its flavor in the business environment. Organizations are leveraging technology in previously unprecedented bulk, and are now more reliant on technology than they ever were before. They want a more dynamic solution that doesn’t rely on them investing heavily in new technology whenever something breaks down. That, and the increasing amount of efficiency and productivity that organizations demand, requires a more conscientious approach to managing their technology solutions.

Thus, managed IT services were born. Designed to proactively manage and maintain technology, the managed IT service model seeks to take a more active role in the upkeep of your business’s technology. In comparison, the break-fix IT model takes a reactive approach, only stepping in when major problems surface. Managed IT prevents the problems altogether by handling minor issues at their roots, preventing expensive downtime.

Here are some of the top reasons that small businesses are choosing managed services as a quality alternative to traditional break-fix IT solutions:

• Fewer capital costs: Technology is expensive. There’s no getting around this fact. Naturally, you want to replace your technology as little as possible due to the immense up-front costs of doing so. This means that you need to take exceptionally good care of your technology if you want to limit your expenses in the long run. Plus, the amount of money that you invest in your managed services agreement can be recorded as an operating expense, further mitigating your capital costs.
• Reduced management responsibility: One of the key benefits of the managed IT service model is that your business doesn’t need to spend as much time dealing with technology repair problems, and can instead focus on improving business operations. In other words, the responsibility of handling your technology is taken care of for you, so you can concentrate on what matters most: running your business.
• Quality technology maintenance: If your team doesn’t regularly handle IT maintenance, and you don’t have an internal IT department, chances are that your technology isn’t getting the attention it needs in order to stay up to date. By outsourcing this responsibility to a managed service provider, you can rest easy knowing that your IT is being handled by seasoned professionals.

If your business is ready to start handling your technology the smart way, give Macro Systems a call at (703) 359-9211.