VoIP can Help Your Organization

Nothing changes the fortunes of a business more than clear lines of communication and with nearly every business looking to reduce redundancies, a lot of businesses are starting to take advantage of Voice over Internet Protocol (VoIP) solutions, utilizing the resources they already have in place to avoid paying twice over. 

With modern ISPs delivering faster and faster speeds to businesses, much of the bandwidth a business utilizes is lost. By utilizing a cloud-hosted VoIP solution, your business gets more for less. Your company is paying for access to massive amounts of bandwidth anyway, why not use that bandwidth to slash your communications costs? Let’s take a look at the various types of VoIP that are available and why the switch may be just the thing your business needs. 

What is VoIP?

VoIP stands for Voice over Internet Protocol; it's the ability to make calls, and have a feature-rich platform that provides all the services that your traditional phone system offers, for a fraction of the cost per user. If this seems too good to be true, consider that the VoIP market is growing rapidly (over 15 percent per year). It works through your organization’s Internet connection rather than through dedicated phone lines. Thus, instead of having to pay for a separate system or add expensive hardware, VoIP provides a business the immediate cost reduction without a discernible shift in functionality. 

Hosted VoIP technology can be hosted either onsite or in the cloud, but since you won’t have to pay for and maintain hardware with the cloud-based platform, the cloud-hosted version will save you money. It is still a completely managed and maintained PBX server, but instead of having the system in your office, your business can access it through web-based applications typically available on both desktops and mobile devices.

Advantages of Hosted VoIP

We’ve already outlined the cost reduction that’s possible with VoIP, but there are some other advantages as well. They include:

• Easier to Manage: Switching to VoIP eliminates your relationship with the phone company. More than that though, VoIP doesn’t require special hardware, it can use the same wiring and switches as your LAN.
• Unified Communications: Installing a VoIP platform likely means that you are able to unify your organization’s communications platform, giving your staff the option to communicate multiple ways at the click of a button.
• Functionality: A VoIP platform can integrate with all types of business-management software to provide easy access to the communication capabilities that often make business run better. VoIP also has innovative features like Voicemail-to-email transcription, interactive voice recognition, and integrated chat.
• Scalability: When you onboard new users and need to add a line to your business, it’s as simple as a couple of clicks.

VoIP makes a lot of sense for the growing business and the established enterprise, alike. If you would like more information, contact our professional consultants today at 703-359-9211.