How a Haphazard Approach to IT Only Creates More Problems

We have been very fortunate to assist many organizations, and this experience has given us a certain perspective of how many businesses approach their technology maintenance. We often work with new businesses to audit the performance of their IT. We’ve found that small businesses tend to have more issues and are susceptible to bigger vulnerabilities. These aren’t networks that go ignored either--many of them currently pay for an “expert” to support them.

Whatever their reasons may be, many companies resort to ineffective measures like these when it comes to implementing changes on their network. The trouble is, they’ll often just add some relatively newer technology to their aging system. That, or they begin to channel Angus MacGyver, cobbling together whatever they have on hand to create a work-around to whatever problem they are experiencing. At Macro Systems, we think that’s a shame, and that’s what makes us so committed to providing a better option for businesses.

Many businesses, especially small ones, experience similar issues. They also tend to be unprepared for the full impact of any of the numerous IT concerns that could do harm to their operations, or prevent them from expanding and growing. Other tendencies that plague small businesses and their technology solutions include a lack of documentation outlining the basic procedures for a business resource to follow, as well as the consequences of that lack of documentation.

Ultimately, a workforce that has not received the proper training will not be capable of working efficiently enough to fulfill the demands of the consumer or customers. However, without cohesive training or onboarding available to them, the employees who create that workforce will not be able to utilize the resources they are provided to their fullest ability. Instead, your more intrepid employees may take it upon themselves to come up with alternative methods to completing their duties, methods that could very well create a much larger problem somewhere down the line. All in all, workforces like these tend to be disorganized, inefficient, and unmotivated to learn how to become better, electing to do things “the way they know how to do them.”

Clearly, functioning as a small business is no easy endeavor, especially when concerns like these repeatedly pop up in technologies that small businesses rely on to function, distracting the employees and preventing them from achieving efficiency.

However, there is help. Providers, like us at Macro Systems, can implement the solutions your business will need to embrace its full potential.

This only begins with a managed service implementation, where we will monitor your solutions as part of a proactive effort against the many threats that could strike your systems. If an issue or threat appears on the horizon, our technicians will work to resolve it before it presents you with a problem. The same goes for any security updates or software patches--we will make sure your systems are as advanced and well-protected as possible.

Managing your IT solutions is only the start of how we can assist you and your business. For more information about our services, be sure to keep reading our blog, or give us a call at 703-359-9211.