How Your Business Can Utilize Artificial Intelligence

As technology grows smarter, artificial intelligence has evolved into a more and more applicable solution that businesses of all sizes can utilize. Listed below are the various ways in which AI can be utilized to support businesses.

Artificial intelligence simply describes the ability of a computer system to learn, perform, or automate tasks. Narrow AI is limited to performing or learning certain tasks, while General AI can adapt and learn how to perform a litany of different tasks, much like a human brain and includes everything from virtual assistants appearing on smart devices to the technology that powers self-driving cars.

Modern companies can utilize AI to achieve a variety of goals and tasks, including processes like process automation, data analytics, and engagement. 

Process Automation

By adding AI to their automation efforts, businesses have been able to more efficiently see the returns of implementing it. This form of automation does its work primarily in the background. It also has the advantage of being both the most affordable and quickest to return some of your investment.

Data Analytics

This variety of automation is responsible for processing the massive volumes of data that modern businesses rely on, assisting to identify patterns that would otherwise go unnoticed and unseen. Whether it keeps an audit of all the exchanges your business makes or predicts how your audience will respond to changes, data analytics provide businesses with information that would be unavailable just a short time ago.

Engagement

Automation has enabled businesses to more effectively communicate with their many contacts, from clients and employees alike, with specialized tools that simplify the process. Websites have customer service tools that help direct them to the answers they need, healthcare professionals have access to treatment recommendation systems that can help customize a patient’s healthcare approach, and other applications enable simpler access to the desired information.

Can AI be complicated and difficult to implement? Yes, but it doesn’t have to be. Macro Systems can assist you in putting together a strategy and putting it into place. Learn more about what we can do for you by calling 703-359-9211.