Five Ways Managed Services Can Help a Small Business

Other than their size and the resources at their fingertips, what makes a small to medium-sized business so different from a large, enterprise-sized one? If you really think about it, there isn’t all that much. This is why many SMBs have turned to managed services… to receive IT support comparable to what the large businesses receive. 

Naturally, this isn’t the only reason that SMBs turn to managed service providers (MSPs). Other advantages of leveraging an MSP’s services include:

Larger Freedom to Focus on Core Business Matters

As the authority figure in your business, there are responsibilities that are only appropriate for you to take on for yourself. However, if you find yourself stuck in a position where you have to see to other responsibilities - ones that don’t require the boss’ input, but do require the experience you’ve built up - the time you have to see to your duties is encroached upon.

An MSP’s services can help resolve this conflict. Rather than you needing to divert your attention to these “other” tasks, you can delegate some to the MSP’s team. They have the experience needed to properly see to the needs of your organization, leaving your time free to see to other responsibilities.

Unbiased Technology Strategy

It isn’t that many small and medium-sized businesses completely lack any technology planning; it’s that “call repairman/buy replacements when things break” isn’t an effective plan of action in a business environment that is built upon efficiency. Moreover, without the right insight into the technology, it can be easy to focus too much on the “cool factor” of a certain technology, and not enough on what would actually benefit your organization and its operations.

Part of an MSP’s responsibility is to work with you to identify your organization's imminent and impending needs and create a strategy that sees to fulfilling them all. While the technicians here at Macro Systems can still appreciate if a certain technology has some cool features, this doesn’t factor into what it is that goes into an infrastructure… your needs do.

Better Investments (Or Predictable, Often Reduced, Costs)

Which sounds like a better strategy to you: paying to resolve expensive technology malfunctions and problems as they happen, or paying a set cost each month to proactively limit these annoyances and maintain your productivity? This is the difference between the traditional approach to technology maintenance and the more effective strategy that managed services leverage. While the traditional first example was once the best way to go about utilizing and maintaining technology in a business, the second example - managed services - has left it behind. Really, which one sounds better for a business that needs to maintain a budget to use?

Experienced Resources

Unless you have a dedicated team of IT professionals on staff, you don’t have the in-house experience needed to really keep your information technology at the level it needs to be. Supplementing your existing staff (however many people that may be) with managed services can prove to be a huge help to your business’ IT wellness, as it affords your team the opportunity to focus on improvement, rather than trying to keep up with maintenance needs exclusively.

Managed Services with Macro Systems Offers This Support

To enjoy these advantages and more, reach out to the professionals at Macro Systems. Give us a call at 703-359-9211 today!