Today's Businesses Need Today's Tech Support

Information technology plays a vital role in modern business operations—and with such a critical role to play, it is important that your organization’s IT is well maintained. To accomplish this effectively, your choice of provider matters. While we are admittedly biased, we strongly recommend that you seek out a managed service provider for your needs.

Listed below is what managed IT services cover, as well as the benefits that this coverage provides to your business.

What Do Managed Services Include?

Basically, managed services are meant to cover any IT needs your business experiences, whether that’s helping to fulfill a few tasks that your internal IT employees can’t realistically get to in the time they have or by serving as the IT department itself. By supplementing whatever resources you already have, the managed service provider helps you to accomplish more with your technology.

This can take any of many forms—and most businesses that work with an MSP likely use a few of them—-including:

• Support services
• Hardware and software procurement
• Network administration and maintenance
• Backup, disaster recovery, and business continuity
• Cybersecurity
• Cloud computing and related services
• Communications
• Compliance needs

In short, the blanket of “managed services” has the potential to cover quite a bit…and there are additional benefits that come with it as well.

How Managed Services Assist Small and Medium-Sized Businesses

The MSP can make a big difference for the SMB. Let’s take a look at a few benefits the MSP will bring: 

Managed Services Allow Your Team to Focus on Their Priorities

When your IT team is stuck chasing after support problems, there’s only so much that they can do to further your business’ technology strategy. The reverse is true as well: too much focus on advancement can lead to support needs piling up. Working with an MSP helps to eliminate these imbalances, giving your team the opportunity to accomplish more.

Managed Services Help You Consolidate and Reduce Costs

Employing people is expensive. In addition to salary and benefits, there are all the costs associated with advertising the position, interviewing candidates, and other investments needed, often to gain one more set of hands or a single mind to help. Compare this to what working with an MSP provides for a set monthly cost: an entire team of skilled IT professionals assisting your existing team.

Managed Services Give You Access to Additional Skills

A good MSP is motivated to ensure that the people they have assisting you are as capable as possible. This means that we are incentivized to encourage our team members to improve upon their skills and certifications. Plus, working with us might give your employees enough leeway to invest more time in their own continuing education.

Give Us a Call Take Advantage of these Benefits for Yourself

Macro Systems can step in to boost your business’ technology and use thereof. Give us a call at 703-359-9211 to learn more.