Your IT Support Experts - Homepage

We partner with many types of businesses in the area, and strive to eliminate IT issues before they cause expensive downtime, so you can continue to drive your business forward. Our dedicated staff loves seeing our clients succeed. Your success is our success, and as you grow, we grow.

Home

About Us

IT Services

Understanding IT

News

Blog

Contact Us

Support

(703) 359-9211

Free Consultation

Interested in seeing what we can do for your business? Contact us to see how we can help you! Sign Up Today

Macro Systems Blog

Macro Systems has been serving the Metro Washington, DC area since 1997, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses.

Herding Cats is Harder Than it Looks [VIDEO]

b2ap3_thumbnail_cats_cats_cats_400.jpgHerding cats is a business term used to describe the task of organizing and controlling entities like people and systems known for being uncontrollable and even chaotic. Due to the unpredictable and independent nature of felines, cat herding captures the idea of controlled chaos perfectly. Does running your business feel like you're working on a cat ranch?

0 Comments
Continue reading

3 Signs Your Business is Stuck in the Not-So-Good Old Days

b2ap3_thumbnail_paper_technolgy_waste_400.jpgThere are some good things about the past. Events that happened then have led you to where you are now - you're an owner of a thriving business, and you can remember being a startup like it was yesterday. But, does your technology also remember those halcyon days? If so, you might be due for a much-needed upgrade.

0 Comments
Continue reading

By the Numbers: The Growing Trend of IT Consulting

b2ap3_thumbnail_outsourced_it_rules_400.jpgFor years, IT departments have been stereotyped as an antisocial bunch hiding in the shadows of server rooms, only coming out when a fellow employee experiences a problem with their workstation or a new gadget is released. Today, thanks to the prevalence of technology in every aspect of business, technicians are on the forefront of major business decisions and this stereotype is no more!

0 Comments
Continue reading

Cloud Safety Presents New Options for Businesses

b2ap3_thumbnail_cloud_security_400.jpgAdmit it, you've thought about moving some of your computing infrastructure to the cloud, but just couldn't take the leap because there is a perception out there that suggests cloud-based computing systems are less secure than the ones that you house within the confines of your office. The fact of the matter is that every piece of computing infrastructure has the same shortcomings as far as security goes. Whether hosted in a cloud or in an enterprise data server, the thing that makes data security work for business is having the right people managing your information.

0 Comments
Continue reading

The Most Expensive Paper You’ll Ever Buy… or Not

b2ap3_thumbnail_digital_paper_400.jpgIt's no surprise that technology is taking over our lives. It's everywhere; from the workplace to every inch of our homes, new technology exists where it wouldn't have twenty years ago. Bluetooth-connected kitchen appliances allow their owners to turn them on and off from a distance. Cars can connect to the Internet. Google has produced glasses that allow you to browse the Internet. There are tons of innovative, new inventions that have had a huge impact on the way small business owners manage their workplaces, but nothing can compare to the significance of being able to receive text files from anywhere in the world via email and fax.

0 Comments
Continue reading

Are Connected Employees More Valuable?

b2ap3_thumbnail_co-managed_it_400.jpgWhenever you hire a new employee, you essentially incorporate their social network into the networking reach of your business. With this reality in mind (along with the measurable influence of an employee's use of social media) you have to ask yourself, "Is a connected employee more valuable than a non-connected employee?"

0 Comments
Continue reading

3 Reasons to Supplement Your In-House IT Department

b2ap3_thumbnail_co-managed_it_400_20140331-151315_1.jpgJust because you have an IT technician on staff, doesn't mean your technology needs are 100% covered. The people making up your IT department are just that, people, and because they are people, having reliable coverage can be difficult. Outsourcing your IT department is the perfect way to get the extra coverage your business needs, especially when your IT team can't be there for you.

0 Comments
Continue reading

6 Ways to Step it Up While Spending Down

b2ap3_thumbnail_save_money_with_technology_400.jpgExpenses from running a business can add up quickly. We want to help by sharing six easy things you can do that will save you money and improve your workplace. Even though these two goals may seem diametrically opposed, we have found that they can work together in a synchronized harmony!

0 Comments
Continue reading

The Size of the Cloud Matters

b2ap3_thumbnail_size_of_cloud400.jpgBy now, the advantages of using a cloud-based solution to backup your company's data are well known. It's easy to use, scalable, and cost effective. However, not all cloud-based backup solutions are created equal. There's still a level of risk, albeit a small one, that comes with cloud computing. It's important that your cloud service is thoroughly explained to you.

0 Comments
Continue reading

6 Ways to Motivate Your Employees

b2ap3_thumbnail_motivateam400.jpgHave you been frustrated with your employees lately? Maybe they aren't getting projects done on time, or aren't producing at a very high quality. Have you ever considered that you have substantial control over their job performance? People only work if they are motivated to do so. Here are six ways to motivate your employees. 

0 Comments
Continue reading

By the Numbers: A Look at The Cost of Downtime

b2ap3_thumbnail_bleh400.jpgIf your business has never experienced a major computer problem, then it's easy to underestimate just how damaging downtime can be. This conclusion can be drawn from a recent survey of small business owners, where 65% estimated they would only lose $500 if their company's network went down for a day. In reality, downtime is much more costly than $500.

0 Comments
Continue reading

Bulletproof Your Customer Service Policy

b2ap3_thumbnail_success400.jpgThe way you treat customers, handle their feedback, and serve their needs can be the most powerful selling point of your business. Customer satisfaction comes down to the way customers feel after they've made a purchase. Your customer service policy can either make or break your business. Here's how to bulletproof your customer service policy.

0 Comments
Continue reading

5 BYOD Benefits for Your Business

b2ap3_thumbnail_fingerfone400.jpgThe latest trend in business technology is employees bringing in their personal devices to work. This trend is commonly referred to as BYOD (Bring Your Own Device), and it's presenting businesses with both new opportunities and challenges. We will breakdown BYOD into 2 parts: benefits and risks. In part 1, we will look at five benefits of BYOD.

0 Comments
Continue reading

Take Advantage of the Cloud to Improve Team Collaboration

b2ap3_thumbnail_cloudcol400.jpgBefore the cloud, team collaboration looked like users attaching their projects to e-mails that explained what edits needed to be made. The cloud has improved office workflow that boosts business productivity. No longer are users limited so that only one person can edit an open file at a time.

0 Comments
Continue reading

Use the 80/20 Rule to Save on Data Backup Costs

b2ap3_thumbnail_8020-400.jpgBacking up your company's data is critical when it comes to keeping operations going after a disaster. Data backup is an important operating expense that you can't afford to skip out on, but if you're looking to cut back on the cost of your data backup service, then you should consider the 80/20 Rule.

0 Comments
Continue reading

When Negative Customer Feedback Can Help Your Business

b2ap3_thumbnail_troll400.jpgAs a business owner, your business is your baby. Therefore, it's easy to take it personally when a customer says something negative about your company. It feels kind of like a stranger calling your newborn baby ugly. Don't overreact to negative opinions by overhauling your business model; you can actually use negative customer feedback to your advantage.

0 Comments
Continue reading

When Outsourcing is a Good Thing

b2ap3_thumbnail_outsource400.jpgOutsourcing jobs is never a safe topic to bring up in a group discussion. If you mention "outsourcing," be prepared to hear nationalistic rhetoric followed by, "They took our jobs!" When outsourcing is done right, it can save your business money, and when you outsource IT services with us, you can rest easy knowing where the work is going.

0 Comments
Continue reading

2 Software as a Service Options for Small Manufacturers

b2ap3_thumbnail_thefloor400.jpgEvery small business owner has to overcome the problems that come with having a lack of capital. Owners and managers of a small or medium-sized manufacturing company are often presented with many other problems as well, such as procurement cost increases, shipping cost increases, and resource management. Whether an enterprise manufactures goods directly to end-users, or to larger manufacturers as components for use in the assembly of other goods, they require the highest degree of efficiency possible. To do this, many small manufacturers are looking for affordable software solutions.

0 Comments
Continue reading

The Butler Advantage

b2ap3_thumbnail_butler400.pngYou can't do everything yourself. Often times, you spend too much of your day dealing with unforeseen situations that arise. This makes completing all the tasks you've laid out for yourself extremely difficult. Implementing best practices will help you manage your time better, have fewer surprises, and allow you to focus more on making your business profitable.

0 Comments
Continue reading

The 4 Most Pressing IT Issues You Have to Be Aware Of

b2ap3_thumbnail_it_lessons_400.jpgRegardless of how your business’s administration is set up, you should be aware that anyone in a position of authority must have a basic understanding of how IT, and its related responsibilities, functions for your business. Here are four ways that you can learn more about how IT works within your organization.

0 Comments
Continue reading

Customer Login


Contact Us

Learn more about what Macro Systems can do for your business.

(703) 359-9211

Macro Systems
3867 Plaza Drive
Fairfax, Virginia 22030