How to Upgrade Your Business Communications

For most organizations, communication is a significant contributing factor to their success. Technology (when it’s correctly utilized) can play a vital role in keeping communication productive, but with certain solutions, it can be difficult to determine context. Listed below are some ways that you can help your employees be as clear and concise as possible with specific communication techniques.

In the interest of being as clear as possible, we are going to go over tips on how to be more efficient with communications that don’t involve face-to-face interaction. This includes email and instant messaging, where context and emotion can be misinterpreted.

Restrict the Scope of Messages
It's arguably not difficult to send a 'simple' message, but you should never discount the importance of sending multi-purpose emails. The problem with 'simple' messages: certain tasks might be neglected because they are either forgotten or are set aside because they aren’t viewed as “urgent.” Thus, if you dedicate some time to crafting specific messages for specific tasks, they will have less of a chance of being ignored or glossed over on accident.

Communicate as Clearly as Possible
It can be easy to see how you can get ahead of yourself and attempt to explain a ton of information in an email or IM when it’s not necessary at all. This can actually overcomplicate the problem and create issues that didn’t exist with it before. Remember that more/longer doesn’t always make the message better.

Save Imperative Meetings for Face-to-Face Conversations
If there’s something critical to say, it’s often the best course of action to just say it in person. This is especially the case if there are rather strong feelings felt on either side. It keeps expectations managed and avoids the prospect of people taking things the wrong way. After all, having face-to-face conversations is the best way to handle these situations in the first place, so take advantage of it if you can.

Macro Systems can help you implement enterprise-level communications that can help you keep your employees and your business productive. To learn more, reach out to us at 703-359-9211.