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Macro Systems Blog

Macro Systems has been serving the Metro Washington, DC area since 1997, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses.

Advantages of Utilizing VoIP

Advantages of Utilizing VoIP

Telephone systems are a critical part of any business. Voice over IP, or VoIP, takes telephone systems one step further by making the service more accessible, flexible, and affordable for SMBs. Listed below are some of the benefits you can expect from using a VoIP system.

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VoIP Provides a Lot of Advantages

VoIP Provides a Lot of Advantages

Communication is an imperative aspect of business: it builds the collaborative space needed to efficiently get work done and provides the platform in which to handle any and all customer concerns. Listed below are all the things that makes Voice over Internet Protocol (VoIP) one of the most valuable pieces of technology any organization can implement.

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Explaining VoIP and How It Benefits Your Business

Explaining VoIP and How It Benefits Your Business

Voice over Internet Protocol (VoIP) is a technology that enables phone calls over the Internet. It provides a modern alternative to traditional phone lines with various advantages, such as cost savings and advanced features. VoIP is revolutionizing business communication and is an essential tool for today's organizations, especially with the rise of remote work. Why it's so popular among modern businesses?

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Collaboration Tools to Implement for Your Business

Collaboration Tools to Implement for Your Business

Collaboration is a vital component of any business, and in the modern remote and hybrid work environment, it’s even more imperative than ever. Technology can facilitate collaboration in amazing ways, particularly for growing businesses that are quickly outgrowing their current accommodations.

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Tips to Avoid Common Collaboration Mistakes

Tips to Avoid Common Collaboration Mistakes

How does your organization handle communication? Does it struggle to properly use its technology and collaboration tools? If so, we have some tips that can help you avoid the most common collaboration mistakes, especially those related to data security. Read on to learn how you can ensure you’re not putting your data at risk needlessly with inappropriate collaboration security mistakes.

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Strategies to Get People to Listen to You Better

Strategies to Get People to Listen to You Better

It’s critical that you are able to communicate with the people you work for, with, and over; a large part of this is ensuring that your points are heard. Listed below are a few strategies and techniques that can help you ensure that those around you are apt to listen to what you have to say.

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Technology Solutions can Enhance Collaboration Within Your Business

Technology Solutions can Enhance Collaboration Within Your Business

With collaboration remaining a vital component of any successful business, it’s imperative to foster productivity and innovation through strategic implementation of technology solutions designed for this express purpose. Listed below is a discussion of some of the aspects of collaboration you need to know to do it more effectively, as well as technology that facilitates this process.

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Don’t Get Caught Using Poor Telephone Etiquette

b2ap3_thumbnail_talk_into_this_can_400.jpgThanks to the explosion of mobile phones, the world is connected like never before and most people seem to have a good grip on how to talk to each other using proper telephone etiquette. Therefore, when someone breaks socially accepted phone etiquette practices, they make themselves or the business they represent look bad.

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How To Make Your Emails More Secure

How To Make Your Emails More Secure

Email remains a vital cornerstone in business communications, often containing sensitive information and other data that needs to be protected. Fortunately, today's email platforms usually enable you to add a little bit of protection, so long as you know what the process looks like. 

Listed below is how you can make your emails just that much more secure.

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Does Your Business Have a Continuity Plan for 2023?

Does Your Business Have a Continuity Plan for 2023?

Business continuity is one of those topics that is irritating to confront. It’s not terribly interesting and has very little practical value in the context of day-to-day operations, but it is intrinsically critical to the sustainability of any business that happens to deal with problems. Consider for a minute how many businesses fared when the COVID-19 pandemic was in full force. There weren’t many businesses that had contingency plans for a “global pandemic.” The businesses that were quick to respond and adapt often came out on top, compared to businesses that struggled to commit.

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Unifying Your Communication Platforms Can Help Your Business

Unifying Your Communication Platforms Can Help Your Business

For a business, communications take several forms: the telephone, instant messaging, email, and other collaboration mediums. On top of that, most businesses have some way to communicate with customers outside of the main options. That’s a lot of communication tools to manage and keep working effectively. This month we thought we would talk a little bit about the benefits of unifying your communications platforms for added benefit.

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What to Look for in a Video Conferencing Solution

What to Look for in a Video Conferencing Solution

Video conferencing has become a popular way for businesses and their team members to communicate, with many platforms rising up to meet this demand. This growth brings up the question of how one goes about picking the best one for their organization’s needs. Listed below are a few features that should be present in any option you consider for you to keep in mind.

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How Digital Signage Helps Businesses

How Digital Signage Helps Businesses

Digital signage platforms are on the rise, giving businesses more opportunities to help their office visitors feel more connected and comfortable. You might be surprised by how affordable and accessible digital signage solutions can be, hence why they are growing in popularity.

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VoIP Offers Numerous Business-Friendly Benefits

VoIP Offers Numerous Business-Friendly Benefits

The telephone has been a part of business processes since it was invented, with businesses quickly taking advantage of the new features that telephony has introduced as it has enhanced over the years. VoIP (Voice over Internet Protocol) is the latest enhancement, and as such, provides businesses a lot of great advantages to embrace.

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One Issue Remote Work Has Helped Foster

One Issue Remote Work Has Helped Foster

While remote work has been a relatively new option for many companies currently using it in their operations, it has already shown significant benefits. However, it would be incongruous of us if we didn’t also acknowledge one glaring problem that remote work has helped to foster: a sense of disconnect in many of those making use of it.

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Advantages of Utilizing Unified Communications

Advantages of Utilizing Unified Communications

Wherever a business’ team happens to be working, maintaining communications is an enormous priority. This is not only for the sake of operations, but also for the sake of your company culture. This can be accomplished via a strategy known as unified communications.

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Does Remote Work Negatively Affect Your Company Culture?

Does Remote Work Negatively Affect Your Company Culture?

With so many organizations having successfully made use of remote work for so long, there has been some concern that this extended means of operation will have a negative impact on company culture. Listed below is a discussion on why this is something to avoid, as well as how to avoid this withering of your team’s collective working relationship.

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Explaining CC and BCC in Email

Explaining CC and BCC in Email

We’ve all seen the fields CC and BCC in our email, and most of us have probably used them before. Where did we get those terms, and how is each of them properly utilized?

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What Your Business Should Know About the Collaboration Platform Discord

What Your Business Should Know About the Collaboration Platform Discord

While it isn’t officially a business solution, the collaboration platform Discord has seen some popularity as a means of facilitating a business’ internal communications. Listed below are some tips to enhance your use of the platform, in case you are part of a company that does so. 

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The FCC's New Speed Test App

The FCC's New Speed Test App

Broadband Internet access is an imperative consideration for today’s world, considering how much of daily life and business is now conducted online. That being said, Internet access is still far from a given. In the United States, the Federal Communications Commission wants to work to fix this; however, to do so, they need data. To help collect this data, the FCC wants you to install a speed test application on your smartphone.

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