VoIP > Traditional Telephone System

Businesses of all kinds rely on their telephone systems. There is a modern option that can revolutionize any business’ communications platform, and do so for a fraction of the cost of a traditional telephone system: VoIP. 

What is VoIP?

VoIP stands for Voice over Internet Protocol. Instead of using a telephone connection, your organization's telephone system is delivered over your broadband connection. Since the average business already pays for more bandwidth than it needs, using a solution that relies on bandwidth makes a lot of sense.

You’ve probably already used VoIP before. If you’ve talked with others using Skype or Facetime or Facebook Messenger, you’ve used VoIP. While helpful, these applications are aimed toward users, not whole businesses. VoIP platforms aimed toward organizations have many more options.

What Makes VoIP Better?

A VoIP system holds many operational advantages over a traditional phone system. They include:

Cost

VoIP platforms are usually less expensive and more valuable than a plain old telephone system (POTS). You get access to more dynamic tools and options, while also paying less in overall costs. Sure, to get a VoIP platform that has all the bells and whistles (which we’ll go through later in this post), you may pay a little extra, but it pales in comparison to how much you would pay if you had a POTS and paid for individual solutions that integrates other tools you can get through VoIP. To put it plainly, because VoIP is a digital system, it will cost less to run than comparable analog/digital systems. 

Simplicity

To run a simple VoIP system, the only thing you’ll need is a VoIP capable phone. You don’t have to find the time to run cable, you simply sign up, plug your VoIP-enabled phone and you are ready to use your VoIP platform. Additional services, like video conferencing, and mobile enabled VoIP softphones are just as simple to set up.

New users are added easily via a control panel that either you can use, or we can manage everything for you.

Functionality

VoIP features dozens of features that you can use to properly manage your business’ communications. Here are a few:

• Call forwarding
• Personalized extensions
• Call routing
• Call recording
• Automated receptionist
• Call queues
• Instant messaging
• Text messaging
• Find me, follow me
• Audio and video conferencing
• Integrated voicemail
• Line-of-business integration

...and more.

With VoIP, your business can get the services that can help you manage your business’ communications, get more sales, and improve your operational collaboration. To find out more about VoIP, call our IT professionals today at 703-359-9211.