VoIP is a Better Telephone System for Your Business

For many companies, the struggle of how they keep in contact both internally and externally is very real. Some businesses are still at the mercy of their telephone providers, which is not an ideal approach to communications. There is certainly a better option for organizations in need of a comprehensive telephony platform: Voice over Internet Protocol (VoIP).

The standard way a business uses telephone communications is via a local telephone provider. This is the way that many companies have operated for years, relying on the services provided by their telephone company to stay in touch with clients and contacts. While this may have worked well in the past, VoIP offers far too many benefits to pass up.

Ease of Additions
One of the main problems that arises from relying on telephone companies for communication is that every time you have to add a new user to your network, you have to run new lines for new extensions and handsets in your office. This can be take up a lot of time and money, as it might entail remodeling the office, knocking down walls, or moving things around to suit your needs. VoIP makes it easier to add new users and phone lines since it runs on a pre-existing infrastructure: the Internet. As long as you have enough bandwidth to support the devices on your network, then you’re good.

You Pay What You Want 
How many times do you find yourself paying for services that are either underutilized or not used at all? This happens more often than you think, as telephone providers usually bundle together services that the average organization doesn’t need, like cable television or satellite Internet. Instead of these companies paying for services that aren’t needed, VoIP providers give you the option to pay for specific features that you know your business needs, not ones that a telephone company thinks you need.

Additional Features
Telephone communications are limited to the standard features that your telephone provider offers. This might include features like call forwarding, conference calling, and others that you might have taken for granted over the years, but they aren’t as dynamic as you might come to expect from modern communications solutions. VoIP can provide your business with tools like video chat, instant messaging, and other tools to take full advantage of the telephone system.

VoIP can help your organization push beyond its boundaries and enhance the way it approaches communication. To learn more about what Macro Systems can do for your business, reach out to us at 703-359-9211.