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Macro Systems Blog

Macro Systems has been serving the Metro Washington, DC area since 1997, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses.

Explaining Bluesky, an X/Twitter-Alternative

Explaining Bluesky, an X/Twitter-Alternative

Last week, we discussed why X, the social media network once known as Twitter, has been losing many users. This week we wanted to direct those seeking a move to consider the up-and-coming platform known as Bluesky in case you were one of those jumping ship.

Listed below is how Bluesky operates and how to sign up.

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The Latest Lesson We Can Learn from Disney: Manage Permissions More Cautiously

The Latest Lesson We Can Learn from Disney: Manage Permissions More Cautiously

The Disney brand has long cultivated an image of magic and wonder. That being said, this image has yet to materialize any magical effects in reality. For example: people still suffer from food allergies while visiting Disney’s various parks.

This makes it especially dangerous that a former Disney employee was allegedly still able to access a specialized menu-planning app and make alterations, like changing prices, adding language that Disney certainly would not approve of, switching text to the unintelligible “Wingdings” font, and worst of all… changing menu information.

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Redbox Kiosks Could Still Contain Your Data

Redbox Kiosks Could Still Contain Your Data

In June of this year, publisher Chicken Soup for the Soul Entertainment, best known for its book series of the same name, filed for Chapter 7 and Chapter 11 bankruptcy and had many of its assets liquidated. One of these assets was the movie rental service Redbox and its eponymous scarlet rental kiosks, rendering the service defunct.

Nonetheless, many kiosks remain standing outside businesses even now, which makes us wonder… what about all the data they collected while they were in use?

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How to Protect Your Personal Data

How to Protect Your Personal Data

Modern wisdom states that if you’re not paying for a product, you’re the product.

For all the good the Internet is capable of doing, it is equally capable of being dangerous… especially when data is involved. Websites and social media platforms collect data from their users and track their movements across the Internet, sell it to advertisers, and more recently, use it to train AI.

Listed below is what you can, and arguably should, do to limit these platforms' ability to do so.

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The FTC are Trying to Make Subscriptions Easy to Cancel

The FTC are Trying to Make Subscriptions Easy to Cancel

It isn’t rare for people to subscribe to things and only stay subscribed because the cancellation process is challenging and inconvenient. Nonetheless, the Federal Trade Commission is looking to stop this, adopting a rule that eliminates the capability for businesses to put hurdles in front of cancellation processes.

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How to Spot and Deal with Sextortion Scams

How to Spot and Deal with Sextortion Scams

Sextortion scams are scary. The scammer contacts the victim, claiming to have gotten access to their computer and captured video footage of their target engaging in some private and decidedly adult activities, as well as the content that was onscreen at the time. The threat: pay up, or I send the footage to all of your contacts.

However, lately hackers have added another layer of “proof” to these claims, now referring to victims by name and including pictures of their homes. Listed below are what one of these scams looks like and what you should do if one appears in your inbox.

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The “Act Your Wage” Trend Some Employers Have to Deal With

The “Act Your Wage” Trend Some Employers Have to Deal With

In recent years, several workplace trends have emerged that many employers find challenging. One such trend is "quiet quitting," where employees do only the bare minimum required to keep their jobs. A more recent trend is to "act your wage."

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Explaining Botnets

Explaining Botnets

It was very recently revealed that a global law enforcement effort took down a massive botnet that was in action for almost a decade. In light of this, we wanted to review what a botnet is and how it works, drawing from these events for some context.

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Why Net Neutrality is Needed

Why Net Neutrality is Needed

The topic of net neutrality has had a tumultuous past few years, with steps forward canceled out by steps taken back. That being said, new efforts are being considered to restore the policies that made net neutrality what it was in the first place.

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What Can We Learn from the Apple Cyberattack?

What Can We Learn from the Apple Cyberattack?

On Wednesday, April 10, 2024, Apple deemed it necessary to send a rare alert to certain users via email, spread out across 92 nations. As Apple’s website states, these threat notifications “are designed to inform and assist users who may have been individually targeted by mercenary spyware attacks.” Listed below is a review of these attacks so we all comprehend this threat better.

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Alas, Scams Are Routine Now

Alas, Scams Are Routine Now

The constant fear of falling victim to scams has become a harsh reality and is far from ideal. That being said, the good news is that there is always time to acquire the skills needed to avoid such scams. Listed below are ways to enhance awareness regarding the challenges posed by scams, not only in a business context but also in everyday life.

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A Retrospective Look at AI and Work in 2023

A Retrospective Look at AI and Work in 2023

2023 was a banner year for artificial intelligence, with the technology exploding into the mainstream and becoming more accessible by the public than ever before. Listed below is what we’ve seen in the past year in terms of AI changed things for workers and workplaces everywhere.

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Nonprofit Data Breach Leaks Personal Information of Over 50,000 Individuals

Nonprofit Data Breach Leaks Personal Information of Over 50,000 Individuals

One major nonprofit has become the victim of a disclosed major data breach, affecting 890 schools all across the US: the National Student Clearinghouse, or NSC. The organization has announced that they have experienced a significant data breach that has put their clients’ data at risk. What does this mean for affected organizations and their clientele?

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Some Experts Concerned about AI Development

Some Experts Concerned about AI Development

It seems that you can’t turn your head these days without seeing artificial intelligence being incorporated into some software or platform. That being said, many leaders in the technology space have conveyed their concerns about the “profound risks to society and humanity” that AI poses, outlined in an open letter. 

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Employees vs. Artificial Intelligence

Employees vs. Artificial Intelligence

For many years now, there’s been a bit of a fear of artificial intelligence (AI) in the workplace, all while it has been put into practical use more and more often in many businesses. This all ties back to the work of Alan Turing, who, amongst his accomplishments in computing, created the Turing Test as a means of gauging how intelligent a computer is. 

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Disney Created a New Re-Aging Technology

Disney Created a New Re-Aging Technology

Ever heard of the Uncanny Valley? It’s the theory that explains why the human race tends to prefer humanoid robots, but only up to a point, after which we find them unsettling. It’s one reason why so many people found the 2019 film Cats difficult to watch. The Uncanny Valley has also been present in film in recent years, especially when actors who have passed are recreated digitally to make an appearance, or when talent needs to look older or younger than they are.

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Three Ways AI Will Help Businesses in the Near Future

Three Ways AI Will Help Businesses in the Near Future

There’s no denying that at the moment the economic forecast is a bit bleak, with murmurings of a recession growing louder by the day. As this situation develops, many organizations are likely seeking out opportunities to trim the fat. However, despite this, we anticipate that artificial intelligence will actually see a bit of an uptick. 

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Why IT Costs are Rising

Why IT Costs are Rising

No matter how big your company is, you’ll always have technology expenses. It’s just a fact of the current workplace, and your profits will be inexorably tied to how well your IT works for you. Moreover, the more IT costs rise, the more impact small and medium-sized businesses will feel from them. We wanted to address this problem and how you can limit the frustrations that stem from seemingly uncontrollable technology costs.

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A New AI Technology that Monitors Your Health

A New AI Technology that Monitors Your Health

While we typically focus on how numerous technologies can be utilized in business applications as a way to boost a small or medium-sized organization’s capabilities, we occasionally come across a topic that is just undeniably cool. We recently heard about the development of a flexible new wearable that uses AI to monitor the health of the wearer that we wanted to discuss with you.

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Exposing the Myth of Quiet Quitting

Exposing the Myth of Quiet Quitting

Quiet quitting…it’s a buzzword that many may misunderstand that has seen increasing virality on social media. Listed below is an honest evaluation on what quiet quitting really means, and what it means for your organization.

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