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Macro Systems Blog

Macro Systems has been serving the Metro Washington, DC area since 1997, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses.

Adobe Flash is about to be Retired. Will it Impact Your Business?

Adobe Flash is about to be Retired. Will it Impact Your Business?

Once December 31st ushers in 2021, support for the once-popular Adobe Flash Player will officially end. Naturally, it isn’t every day that a 24-year-old software is taken out of commission, so it only makes sense to wonder how much this will impact businesses.

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How to Minimize Support Costs Without Harming Your Business

How to Minimize Support Costs Without Harming Your Business

If you’re trying to limit your operating costs to give you more capital to build your business, it is imperative to keep in mind that sacrifice isn’t your only option. Instead, you also have the option of streamlining and minimizing some of your larger expenses by enlisting a managed services provider (MSP) and the more sustainable business model we adhere to.

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How to Avoid a Strained Relationship With Your IT Department

How to Avoid a Strained Relationship With Your IT Department

Business relationships, especially between you and a service provider or you and a coworker, are imperative to a business’ success. On the other hand, maintaining these relationships can be difficult when there’s a good chance that your actions might create more work for another person. Listed below are some reasons why your relationship with IT may be strained, and a few tips to help fix it.

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How to Monitor Your IT While Out of the Office

How to Monitor Your IT While Out of the Office

Businesses are beginning to reopen as stay-at-home orders are lapsing. Remote solutions have gotten many of those businesses through this ordeal and for many others they continue to deploy a remote workforce. For businesses still promoting telework, monitoring your local IT environment is something that you need a solution for. Listed below are some of the best practices you can use to monitor your IT while out of the office.

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Determining the Quality of an IT Provider’s Services

Determining the Quality of an IT Provider’s Services

It’s safe to assume that your business relies on some technology in order to operate - after all, you are reading a blog on the Internet. As a result, it is probable that you will require some level of IT support at some point. While this may sound like something that's easy enough to find, you need to keep in mind that not all IT service providers will necessarily provide the same quality of service.

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The Most Simple Computer Tip: Turn It Off, Then Turn It Back On

The Most Simple Computer Tip: Turn It Off, Then Turn It Back On

The people that support a business’ information systems are widely renowned as nerds sitting in a basement office waiting for someone that matters to call them upstairs. Naturally, we think this characterization is at the very least inaccurate, but since our jobs are so technical, it can be hard to relate with clients all the time. Luckily for us, the most helpful tool we have in our repertoire is excruciatingly simple. To fix your computer problem, have you tried rebooting it? Turning it off and then back on again?

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The Value Managed Services Provides

The Value Managed Services Provides

Macro Systems is always trying to get our message out, sharing how our services can add value to just about any kind of business - including nonprofits and municipalities - seeing as just about every modern business relies on technology to some degree. We wanted to demonstrate below how that value can present itself through managed services.

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Warning: Windows 7 End of Life Event is Almost Here

Warning: Windows 7 End of Life Event is Almost Here

Fact: Windows 7 is still one of the more popular operating systems. This is concerning since Microsoft is shutting off support for this operating system on January 14, 2020. 

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Managed Services Offer IT Procurement

Managed Services Offer IT Procurement

The information technology solutions that are available for businesses to utilize are continually improving. While these enhancements are beneficial to your operational abilities, you do need to make sure you are staying up to date; a managed service provider can help with IT Procurement. 

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Managed Services Offers Superior Support

Managed Services Offers Superior Support

It wasn't too long ago that we had to haul a computer into the shop to get it fixed if there were problems. However, with the pace that modern business is conducted, this approach just isn’t effective for businesses any longer. Today, with the support of a managed service provider, support is available much more efficiently and affordably than ever.

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Keep Small IT Problems Small

Keep Small IT Problems Small

Your employees appreciate when you provide them with all the tools they require to accomplish their day-to-day tasks. If you take the time to give them everything they need to do their jobs, then they will, in turn, provide you with a higher rate of productivity and work quality. One way you can make this happen is by providing them access to the technical assistance they require to succeed.

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What Your Business Needs to Know About Data Leaks

What Your Business Needs to Know About Data Leaks

How valuable is the data that you’ve gathered during your time in business? What would it mean if it were to leak somewhere beyond your control? Let's talk about methods to control your data leakage.

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Managed IT > 'Break-Fix' Model

Managed IT > 'Break-Fix' Model

Small businesses with limited budgets and staffing have always had difficulty maintaining and managing their technology solutions. Working with narrow resources doesn’t have to be a challenge, but more often than not, technology creates issues for companies that don’t have a dedicated IT support system. What if Macro Systems told you that it didn’t have to be this way, and that accessible IT management is something that all organizations can achieve?

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Six Questions to Ask Your Managed IT Provider

Six Questions to Ask Your Managed IT Provider

Your organization's technology solutions may be a major point of contention for your bottom line, but that doesn’t mean that you can’t create value with it. One of the best ways you can create value for your companies' IT is by implementing a better way of managing it. Macro Systems will walk you through what it means to shift from break-fix IT to managed IT services, as well as what questions you should ask to expedite the process.

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3 Gifts for Your IT Team

3 Gifts for Your IT Team

The holiday season has arrived! Why not give the IT professional in your life a few things that they’ve been wishing for all year? Macro Systems has compiled a list of gifts you can give them, some of which will cost you and your business nothing.

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Fake Tech Support is Becoming More Difficult to Recognize

Fake Tech Support is Becoming More Difficult to Recognize

Tech-support scammers are typically just people who dial random numbers, try to convince the person on the other end that their computer has problems and they can fix them if the user allows them to remote into the device. They utilize tactics that are as generic and vague as possible to avoid having to mention any specifics; because some people find that their system’s performance is sluggish, they will give these people access, which usually ends in disaster.

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Successful IT Management Builds Better Businesses

Successful IT Management Builds Better Businesses

Managing business technology is no simple task, especially if your budget doesn’t isn't large enough for an internal IT department. You want professionals who know what they are doing to be the first ones handling your organization’s technology solutions, but sometimes this just isn’t possible. While the concept of outsourcing technology management and maintenance to a third party sounds odd at first, it is better just about any other alternative out there. 

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Macro Systems Delivers Value-Driven Managed IT Services that can Boost Your Business

Macro Systems Delivers Value-Driven Managed IT Services that can Boost Your Business

Organizations of all sizes utilize varying degrees of technology to upgrade productivity, efficiency, and security. The more an organization depends on its data, the more imperative it is for them to manage and maintain the systems in which this data is dependent. For businesses that have a lack of financial resources to support these systems, it is often left to unqualified employees, putting your organization at risk. What do you do when you need expertise that you lack and can’t afford to hire in-house staff?

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Highlighting Some of the Best Managed Services for Your Business

Highlighting Some of the Best Managed Services for Your Business

It’s imperative to think about how your business manages its technology, especially in our modern era where businesses rely heavily on critical software and hardware solutions. Granted, getting the technology assistance you need may be difficult with a limited budget and workforce. Managed services can be a reliable alternative to your business hiring and managing its own IT department, and they can even be used to augment your current IT administrators.

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Tip of the Week: 6 PC Troubleshooting Guidelines that Every User Should Know

Tip of the Week: 6 PC Troubleshooting Guidelines that Every User Should Know

When was the last time that you ran into a problem that was easily solvable, simply by restarting your computer or unplugging a device from the wall, then plugging it back in? Often times, simple troubleshooting tactics can be enough to resolve a problem, but more often than not, there are issues that can’t be easily resolved. It’s these ones that hold businesses back, and we’re here to help.

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Macro Systems
3867 Plaza Drive
Fairfax, Virginia 22030