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Macro Systems Blog

Macro Systems has been serving the Metro Washington, DC area since 1997, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses.

How to Monitor Your Workers without Crossing Any Lines

How to Monitor Your Workers without Crossing Any Lines

Of all the controversial topics in the workplace, employee monitoring is among the most divisive. As an authority figure in your business, it is only natural that you would want to ensure that your team is working diligently, especially as they are working remotely. However, there are some lines that cannot be crossed you should be aware of. The concept of monitoring your employees and what cannot be done is discussed below.

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How Your Business Can Utilize Artificial Intelligence

How Your Business Can Utilize Artificial Intelligence

As technology grows smarter, artificial intelligence has evolved into a more and more applicable solution that businesses of all sizes can utilize. Listed below are the various ways in which AI can be utilized to support businesses.

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2020's Best Smartphones

2020's Best Smartphones

The average person checks their phone 58 times a day. With so much use, many users want to know that they have a powerful smartphone that will give them the best chance of having the proper tool when they need it. The flagship smartphones (the best devices each manufacturer releases each year) usually give users all the bells and whistles they need to be successful. Listed below is a look at some of the best smartphones available right now.

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Four Vital Elements of Successful Network Security

Four Vital Elements of Successful Network Security

A modern business’ network security needs to be amongst its top priorities if it is to have any chance of operating without undue risk of data breaches and other problems. Admittedly, managing this sounds like a Herculean task, but a few relatively easy implementations can help give your security a significant advantage as you lock down your business’ future. Listed below is a review of four key components for successful Network Security.

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What You Need to Know About The New Phishing Tactic "Display Name Spoofing"

What You Need to Know About The New Phishing Tactic "Display Name Spoofing"

Having success in business usually relies on building trustworthy relationships. You have to trust your vendors and suppliers to get you the resources you require, you need to trust your staff to complete their tasks without putting your business in harm's way, and you need to trust your customers to purchase the products and services that you offer. Running counter to these necessary bonds of trust are people actively soliciting people’s time, energy, money, and attention for their own selfish purposes.

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Paying a Ransom Demand These Days Could Cost Your Business Even More

Paying a Ransom Demand These Days Could Cost Your Business Even More

Regarding ransomware, we have always stood firm in our recommendation not to pay whoever is responsible for locking down your systems. On the other hand, due to the globalized nature of technology and cybercrime, it is even more imperative that companies don’t attempt to placate their attackers with the demanded funds. Otherwise, warns the United States Treasury Department, these victimized businesses could very well pay severe fines for doing so.

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Three Steps to Creating a Successful Backup Strategy

Three Steps to Creating a Successful Backup Strategy

It is very likely that you have already heard us talk about the importance of a comprehensive data backup strategy. Recent events have made such preparations no less imperative for you to have in place. Listed below are some of the key steps that you need to undergo.

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Mobility These Days is Critical to Your Business

Mobility These Days is Critical to Your Business

If there’s one trend that is going to continue having a significant impact on a business’ technology, it’s mobility. People these days are doing more while mobile, having the technology to shop, manage their finances, and yes, work productively. Consider how a small business could leverage this mobility to its advantage.

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How VoIP Can Help Your Business

How VoIP Can Help Your Business

There aren’t many technological assets as critical for the modern business than its communications solutions. The telephone, while being one of the oldest currently utilized communications systems available, is still the most utilized. Below is a look at business telephone systems and why choosing Voice over Internet Protocol makes sense for your business. 

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What Has Zoom Done to Enhance Its Security?

What Has Zoom Done to Enhance Its Security?

As a communication tool, the video conferencing app Zoom saw a significant bump in its popularity with both personal and business users as the coronavirus pandemic made other means of meeting no longer viable. Nonetheless, this sudden increase in its user base also revealed some serious security problems with the platform. What has Zoom has done to resolve these problems since then?

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Security Best Practices to Utilize for Your Business

Security Best Practices to Utilize for Your Business

Security is a major part of any business, and if there isn’t a diligent approach to the implementation of it, you can be left with huge holes in your network. Below we highlight some of the best practices you can take to make sure that your organization’s security is in the best possible position to protect your digital resources. 

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How Critical Is It to Keep Your Devices Charged?

How Critical Is It to Keep Your Devices Charged?

Nintendo Switch owners should know that, as per an announcement from Nintendo, the battery life of their device could be negatively impacted if the device isn’t charged up at least every six months. While this may not be the type of news you’d expect to find on a business technology blog, it does open the door to a bigger, more pertinent topic: should devices that aren’t used very often be kept charged up?

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Why Mobility Can Be Problematic for Modern Businesses

Why Mobility Can Be Problematic for Modern Businesses

Modern business is more mobile now than it has ever been. For the most part, this uptick in mobility has helped sustain some business at a time when many would be expected to fail, but mobility isn’t all good. Let's take a long look at mobility and how it can be a problem for today's businesses.

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How to Avoid a Strained Relationship With Your IT Department

How to Avoid a Strained Relationship With Your IT Department

Business relationships, especially between you and a service provider or you and a coworker, are imperative to a business’ success. On the other hand, maintaining these relationships can be difficult when there’s a good chance that your actions might create more work for another person. Listed below are some reasons why your relationship with IT may be strained, and a few tips to help fix it.

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How Businesses Have Dealt with IT During the Covid Pandemic

How Businesses Have Dealt with IT During the Covid Pandemic

Alas, we are not yet past concern of COVID-19 and the impact that it has had on business survivability. With “business as usual” requiring a few drastic adjustments to continue, it is imperative that small businesses are able and willing to embrace these changes. Research conducted by Salesforce presented in their fourth Small & Medium Business Trends Report shows that many businesses are seeing the importance of these changes.

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How YouTube Can Be a Valuable Resource

How YouTube Can Be a Valuable Resource

While it’s difficult to say anything positive about the COVID-19 pandemic, it has given many business owners the motivation to gain a few more technical skills. Many have sought to enhance their own grasp on the software, marketing, and telecommunications that their business relies on each day. As these business owners have done so, they have often turned to a very popular resource: YouTube.

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Why Your Business Needs an IT Strategy

Why Your Business Needs an IT Strategy

Many business owners comprehend the benefits that technology can have for a business, but just can’t bring themselves to commit to implementing that technology due to the cost, either in capital expenditures or the shift in operations. The fear of not being able to successfully integrate certain technology will inevitably hold your business back. Below we describe why it’s imperative to have a technology strategy, and how to stick to it. 

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Comprehending the New Normal for Businesses

Comprehending the New Normal for Businesses

The world isn’t the same as it was this time last year. With months of question marks surrounding business, and with more people than ever searching for their place, businesses have had to make some operational concessions that, if we were to assess the situation today, don’t seem to be going anywhere, anytime soon. 

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3 Factors that make VoIP a Good Option for Your Business

3 Factors that make VoIP a Good Option for Your Business

The business telephone system is usually one of the most expensive operational costs, especially if you take into account a business’ expanding mobility. There is a modern option though that changes the way that businesses look at their phone platform. That option is VoIP, or Voice over Internet Protocol. Listed below is some information about VoIP and how it can significantly improve your business’ communication.

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How to Identify a Phishing Attack

How to Identify a Phishing Attack

If you’ve been reading this blog, you’ve seen Macro Systems discuss phishing attacks. Whether you are being asked by some supposed Nigerian prince to hand over money or you are getting an email by what seems to be your bank that directs you to download an attachment, you are probably a potential victim of a phishing scam. The difference between being a potential victim and a victim is knowing how to identify it. Listed below are five ways to identify a phishing message so that you or your business won’t be scammed.

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