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Macro Systems Blog

Macro Systems has been serving the Metro Washington, DC area since 1997, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses.

A Look at Artificial Intelligence Bias

A Look at Artificial Intelligence Bias

Over the past few years, artificial intelligence has become a bona fide buzzword amongst businesses of all sizes, with 97% of respondents to a Forbes survey seeing a potential benefit in some way, shape, or form. That being said, with it being integrated everywhere in our modern lives, it is critical that we remember that AI is still a human invention, and as such, it is vulnerable to our own implicit biases.

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Microsoft's New Digital Assistant: CoPilot

Microsoft's New Digital Assistant: CoPilot

AI has undoubtably emerged as the standout technology of the year, and it was only a matter of time before Microsoft entered the arena with its own enterprise-ready AI platform. The introduction of Microsoft CoPilot has created a fair amount of confusion and left many questions unanswered. Listed below is an explanation of what CoPilot is and as well as the value you can expect to get out of the new Microsoft AI.

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Why Your Laptop’s Battery is Dead

Why Your Laptop’s Battery is Dead

Laptops have become the most used workstations in business. Laptops are great, but their batteries are seemingly getting worse all the time. This is influenced by several factors, and it can vary significantly depending on the specific model and usage patterns. Listed below are some of the reasons why laptops seem to die quickly. 

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Advantages of Utilizing Mobile Device Management for Your Business

Advantages of Utilizing Mobile Device Management for Your Business

Mobility has become a key contributor to many businesses’ productivity plans. As a result, Mobile Device Management (MDM) has become an essential tool for organizations to manage and secure mobile devices within their networks. Listed below are five vital benefits of Mobile Device Management.

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Explaining RTO and RPO and Why They're Critical to Your Business

Explaining RTO and RPO and Why They're Critical to Your Business

Your business’ backup and disaster recovery preparations are an imperative part of your continued success as an organization, specifically, how they are measured by two key metrics: your recovery time objective (RTO) and your recovery point objective (RPO).

That being said, it’s critical that you are able to determine what your organization can support in terms of your recovery time and recovery point objectives… but how does one do that?

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Amazon Testing Biometric Checkout Technology

Amazon Testing Biometric Checkout Technology

Love them or hate them, self-service checkout registers in brick-and-mortar stores are here to stay, especially considering that research has demonstrated that Gen Z has about twice the level of buy-in to the automated point-of-sale terminals as Gen X does, and that self-checkout is the predominant modern form of payment. With this success, many have wondered how welcome biometric payment processing might be.

As it turns out, it would seem it isn’t.

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Google’s Project Green Light Provides a Look at Practical AI Usage

Google’s Project Green Light Provides a Look at Practical AI Usage

While artificial intelligence is frequently hyped up to the point that it seems to be plucked from the realm of science fiction, its true applications are actually much more mundane. However, these applications are often the ones that show the most promise in terms of the value they have to offer society.

For example, let’s consider the work that Google is doing via something called Project Green Light.

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Why Your Business Should Utilize a VPN

Why Your Business Should Utilize a VPN

With data security being a hot commodity with hackers, it’s no surprise that companies want to do everything they can to protect their assets. One method for doing so is implementing a Virtual Private Network, or VPN, that can effectively obfuscate data while it’s in transit. Listed below are some of the most valuable reasons why your business should be using a VPN.

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VR Technology Use is Increasing

VR Technology Use is Increasing

Virtual reality (VR) is a technology that usually leaves people uncertain. More and more people have experienced it recently and the question keeps popping up whether or not VR is going to be a useful tool for businesses. 

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New Microsoft Project Focused on Addressing Long Term Data Storage Issues

New Microsoft Project Focused on Addressing Long Term Data Storage Issues

Over the past several years, it has come to the attention of people in numerous industries that there is going to be a time, very soon, where the data that needs to be stored is going to outweigh our ability to store it. In a collaboration with the University of Southampton in England, Microsoft has taken aim at this very problem and has come up with some innovative solutions. 

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Microsoft Makes Changes to Teams Collaboration App

Microsoft Makes Changes to Teams Collaboration App

Microsoft created the Teams platform with the aim of enhancing collaboration among individuals. The rise of remote collaboration has been ongoing for several years, and the COVID-19 pandemic solidified its place as a standard feature in business operations. Recently, Microsoft has introduced several enhancements to the platform to further augment its functionality.

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Chromebook Shelf Life is Shorter Than Previously Thought

Chromebook Shelf Life is Shorter Than Previously Thought

Laptops are no longer exclusive to the home and work environments; more and more schools and universities are adopting laptops and other educational technology for the purposes of delivering cutting-edge instruction. Chromebooks are just one option available, if not the most cost-effective one out there. However, this leads to a unique set of problems, especially when the software powering these devices reaches its end of life.

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AI Solutions that Microsoft Offers

AI Solutions that Microsoft Offers

Artificial intelligence, or AI, is quite controversial at the moment, but there can be no denying that it will play an imperative part in the business world in the years to come. In fact, many organizations are seeking to expand their AI offerings and capabilities, including notable companies like Microsoft. Listed below are some of the solutions Microsoft is offering businesses in terms of AI.

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Why Managed Services are a Big Deal?

Why Managed Services are a Big Deal?

The cloud has allowed managed IT service providers, or MSPs, to fill a uniquely shaped void in many companies’ business models. Working with a managed service provider can make up for all of the traditional challenges of technology maintenance and management while also affording you unique opportunities to limit costs, reduce waste, and increase productivity.

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Mobile Device Productivity Tips

Mobile Device Productivity Tips

Mobile devices like smartphones have become synonymous with productivity, helping people to get work done while on-the-move, yet in the same breath, you could say they are synonymous with distraction. That being said, with the right practices and the right apps you can mitigate these challenges and be quite productive with a smartphone. 

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How eSignature Tools Provide Value for Small Businesses

How eSignature Tools Provide Value for Small Businesses

When a business strikes a deal, there is usually some sort of paper trail or contract involved to hold both parties involved accountable. That being said, the traditional method of managing paper documents is both time-consuming and wasteful. With eSignature tools, businesses can change the way they handle signing documents for the better.

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Modern Sports Rely Heavily on Analytics

Modern Sports Rely Heavily on Analytics

Professional sports has witnessed a significant shift in the way teams and organizations approach their strategies. Gone are the days when gut instinct and intuition were the sole driving forces behind decisions. Modern sports are increasingly relying on analytics to gain a competitive edge. Listed below is a look at the growing influence of analytics in sports and the ways in which data-driven insights have revolutionized the game.

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Technologies That Your Sales Team Can Utilize

Technologies That Your Sales Team Can Utilize

Modern technology can be utilized to help optimize and elevate just about any of your business’ processes, including your sales processes. Listed below are a few examples of how your sales team could (and really should) be using tech to their advantage.

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What to Know about Folding Phones

What to Know about Folding Phones

Foldable phones saw a very slow start when they were introduced a few years ago; high prices and horror stories about their fragility scaring away all but the earliest of early adopters. That being said, thanks to an enthusiastic fanbase, the concept has persisted and has become a legitimate option amongst flagship devices. 

Listed below are some of the predictions that have been made surrounding the future of the foldable smartphone market, and why business users might be drawn to the flexible form factor. 

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Advantages of a New POS System

Advantages of a New POS System

Having an efficient and reliable point of sale (POS) system is essential for any retail or hospitality establishment. A robust POS system provides numerous benefits that can streamline the operations of the business and enhance customer and worker experiences. Listed below are some of the main benefits of integrating a robust POS system in your business. 

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