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Macro Systems Blog

Macro Systems has been serving the Metro Washington, DC area since 1997, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses.

VoIP is a Better Telephone System for Your Business

VoIP is a Better Telephone System for Your Business

For many companies, the struggle of how they keep in contact both internally and externally is very real. Some businesses are still at the mercy of their telephone providers, which is not an ideal approach to communications. There is certainly a better option for organizations in need of a comprehensive telephony platform: Voice over Internet Protocol (VoIP).

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Cloud-Hosted VoIP Offers Your Business Numerous Benefits

Cloud-Hosted VoIP Offers Your Business Numerous Benefits

Voice over Internet Protocol (VoIP) has become increasingly more popular with businesses recently. The number of benefits that it offers to businesses (small organizations especially) makes your traditional telephone system look outdated and amateurish. 

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VoIP Can Strengthen Your Employees’ Collaboration

VoIP Can Strengthen Your Employees’ Collaboration

It’s not every day that you come across a business technology solution that’s capable of connecting all of your employees together in a fast and simple way. Voice over Internet Protocol (VoIP) is a great tool for your business’ employees to collaborate in and out of the office. Listed below are three reasons why your business should invest in VoIP now to further upgrade operations and efficiency regarding employee collaboration.

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How Conferencing Solutions Can Help Your Business

How Conferencing Solutions Can Help Your Business

Many businesses that don’t have the same amount of funding and services might wind up spending more in attempts to compete with these larger businesses, but the way forward isn’t always clear. For small businesses that have trouble managing the numerous moving parts of their business, communication is imperative, especially in an age where so many businesses have remote employees who are not always in the office to speak to directly. Discussed below is what the modern face of communications looks like with a particular focus on conferencing services.

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Two Technology Upgrades That Won't Ruin Your Budget

Two Technology Upgrades That Won't Ruin Your Budget

The hunt for the best technology for your organization sometimes becomes problematic because you either don’t have the required capital or operational leeway to combine the latest and greatest solutions. For the business that needs an upgrade but isn't sure what the next move is, consulting with an IT professional like Macro Systems is a great option. 

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Gmail's Canned Responses Can Save You Time

Gmail's Canned Responses Can Save You Time

Email is a critical aspect of most business operations, but while it can provide a solid medium for communication, you don’t have time to respond to every single message in a sincere and meaningful way. Enter Gmail’s canned responses. Let's look at how you can set up your own canned responses, allowing you to cut down on wasted time during your email communications.

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3 Reasons Why Businesses are Flocking to VoIP Phone Systems

3 Reasons Why Businesses are Flocking to VoIP Phone Systems

Telephone solutions have long been a part of the business environment, but it’s not always a simple process to implement, as no two organizations are the same. How many users do you have? How many telephone units do you need? How many wires will you need to run through your office? These questions, and more, make it much more appealing to consider a digital voice telephony system for your business’s needs.

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Methods to Upgrade Small Business Communication

Methods to Upgrade Small Business Communication

Miscommunication afflicts even the best, most organized businesses. Small businesses could be more tight-knit than your standard enterprise, but humans are vulnerable to miscommunication, and thus, can be a significant problem. Macro Systems can help your business upgrade the way that it communicates and collaborates; it all starts by considering how you can cut down on miscommunication in your office.

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Strong Internal Communications Can Bring Major Benefits

Strong Internal Communications Can Bring Major Benefits

Internal communications are remarkably important for a business with multiple moving parts. In a world with many choices for communication, how does your company keep in touch? We’ve put together five great ways that your company can take advantage of today’s networking technology to create an infrastructure meant to help your employees stay connected to one another and promote organizational cooperation.

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The Most Important Aspects of Business Communications

The Most Important Aspects of Business Communications

Would your company fall apart if communications were interrupted? This is one of the significant pitfalls that businesses have to deal with, as without formal teamwork and communication, operations can fall apart and productivity can plummet. What are some of the ways that your company manages the numerous modes of communication that it relies on?

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Can Your Business Succeed with Its Current Communications?

Can Your Business Succeed with Its Current Communications?

Communications are crucial for any business. Whether you own a restaurant, a junkyard, or a corporation that is looking to go public, communications are a base line item on any business’ long term plan. Communication drives sales, collaboration, and the support of your offerings. Are you leveraging the best communications technology for your needs?

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Could VoIP Improve These Points For You?

Could VoIP Improve These Points For You?

Traditional telephone lines were once extremely important for your business’s success. You had to have dedicated phone lines in your office running to each and every desk so that each of your employees had access to a phone when they needed it. Nowadays, however, virtual telephone systems have become popular with businesses of all size. How does this new way of handling your business’s communications hold up compared to the more traditional model?

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The Flexibility of VoIP Can Help a Small Business

The Flexibility of VoIP Can Help a Small Business

Flexibility is often cited as one of the major reasons to consider a VoIP solution, but what exactly does this mean for small and medium-sized businesses? We’ll explore some of the major benefits that stem from the flexibility of VoIP, as well as how your business can better leverage it for your business’s future.

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3 Ways VoIP is Superior to Traditional Phone Systems

3 Ways VoIP is Superior to Traditional Phone Systems

Businesses have always relied on telephone communication systems to stay in touch with external and internal contacts. However, the traditional method of telecommunication has fallen behind the times, giving way to more flexible solutions that are designed to save businesses money and improve efficiency. In particular, Voice over Internet Protocol can be a valuable asset for small businesses that are experiencing growth.

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3 Ways VoIP Triumphs Over Traditional Phone Systems

3 Ways VoIP Triumphs Over Traditional Phone Systems

Businesses have always relied on telephone communication systems to stay in touch with external and internal contacts. However, the traditional method of telecommunication has fallen behind the times, giving way to more flexible solutions that are designed to save businesses money and improve efficiency. In particular, Voice over Internet Protocol can be a valuable asset for small businesses that are experiencing growth.

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Here Are 3 Reasons VoIP Makes Perfect Sense

Here Are 3 Reasons VoIP Makes Perfect Sense

Businesses have always relied on telephone communication systems to stay in touch with external and internal contacts. However, the traditional method of telecommunication has fallen behind the times, giving way to more flexible solutions that are designed to save businesses money and improve efficiency. In particular, Voice over Internet Protocol can be a valuable asset for small businesses that are experiencing growth.

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How Your Business Can Benefit from Unified Communications Solutions

b2ap3_thumbnail_unified_communications_for_you_400.jpgIn business, the importance of using a unified communications system cannot be understated. Without this necessary common ground within your office, you’ll potentially run into complications when it comes to communicating with your employees. It doesn’t matter if you have ten or even a hundred employees; you should consider setting up a unified communications solution for your business, and quickly.

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Tip of the Week: Even the Most Careful People Fall For These 4 Email Mistakes

b2ap3_thumbnail_email_gaffes_400.jpgDespite the rapid advancements of business technology in the past decade, enterprises the world over are still heavily dependent upon email. Therefore, every modern worker needs to be trained on how to send a professional email. If not, classic email mistakes will be made that could bruise your company’s reputation, like these four common email blunders.

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Landline Phones are On the Way Out, What’s Next?

b2ap3_thumbnail_your_office_work_phone_400.jpgTake a good, hard look at your desk telephone. How often do you use it for day-to-day operations? With the advent of technologies like Voice over Internet Protocol (VoIP) and the smartphone, it seems silly to be reliant on the telephone that’s tethered to your desk. However, some people still aren’t ready to leave the office telephone behind in favor of these new technologies. But… why?

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Are You Looking to Get the Most Collaboration Possible From Your Company’s Technology?

b2ap3_thumbnail_dont_be_afraid_400.jpgThe technological landscape of the office environment has evolved significantly over the past few years, especially in terms of technology that fosters inter-office collaboration. What could only be accomplished by sitting down together in the same room, can now be done remotely through the use of video conferencing and VoIP technologies. It’s a true golden age of business technology achievement, and if your business isn’t fully leveraging your communications technology, you’ll quickly fall behind.

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