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Macro Systems Blog

Macro Systems has been serving the Metro Washington, DC area since 1997, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses.

Understanding Unified Communications

Understanding Unified Communications

As businesses have progressed, the use of tools to enhance their communication has become paramount to success, with ongoing global developments only contributing more to their importance. With new challenges and opportunities arising each day, your team needs the tools that allow them to work together and accomplish all that needs to be done.

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Phishing Attacks Now Come Via Voicemail

Phishing Attacks Now Come Via Voicemail

Consider how easy it is to trick a person. Entire industries are built around it. Think about the flashy magazines at the checkout counter promising us perfect summer bodies if we just follow a celebrity's simple 10-step workout routine. People buy these magazines; they wouldn’t continue to exist otherwise. Phishing works for hackers, and it works very well; they are constantly making it harder to not get tricked.

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Unified Communication Is Critical, Especially During This Pandemic

Unified Communication Is Critical, Especially During This Pandemic

With a few noteworthy exceptions, modern businesses are largely in a holding pattern, waiting for the time to come when their operations can resume in full force. When that time arrives, however, there are likely to be some growing pains as everyone settles back into their old processes and operations. To help diminish these impacts, we recommend spending this time to enhance your business communications.

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VoIP > Traditional Telephone System

VoIP > Traditional Telephone System

Businesses of all kinds rely on their telephone systems. There is a modern option that can revolutionize any business’ communications platform, and do so for a fraction of the cost of a traditional telephone system: VoIP. 

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The Benefits VoIP Offers Your Business

The Benefits VoIP Offers Your Business

When looking at phone systems for your organization, you will immediately notice that Voice over Internet Protocol (VoIP) is more affordable. Gaining extra capital is always good, but if the VoIP system doesn’t offer the necessary features, what’s the point in switching? Listed below is a look at some of the advantages VoIP can provide your business.

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Tips on Managing a Remote Workforce

Tips on Managing a Remote Workforce

There are many reasons that your employees may need to work from home, and there are many reasons to allow them to do so. A 2019 survey by OwlLabs indicated that 71 % of remote workers are happy with their job compared to 55 percent of on-site workers; remote workers responded that they are 13 % more likely than onsite workers to stay in their current job for five more years than onsite workers will; and when respondents claimed to be working longer than 40 hours per week, onsite workers were doing so out of necessity, while remote workers did so out of desire and enjoyment.

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Best Practices for Working Remotely

Best Practices for Working Remotely

It’s not uncommon where a situation arises that results in you working from home. To make this work, it is critical that you keep a few additional issues in mind so that you can make the most of it. Listed below are a few simple best practices that you should keep in mind as you operate remotely.

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How VoIP Can Help Your Business

How VoIP Can Help Your Business

Business owners and managers are always trying to save money. Because the price of doing business continues to climb, looking to the cloud for their business-critical applications is one way to extend operational capital. The cloud provides several solutions to help the modern business keep their costs down; one service that can be very valuable is Voice over Internet Protocol (VoIP). VoIP, specifically hosted VoIP, can help you reduce your communications costs in many ways, including:

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Proper Communications can Enhance Your Business

Proper Communications can Enhance Your Business

If you were to search Google for “the most imperative thing for a business to be successful,” a wide range of answers appear, from team management, to sales skills, to relationship building, to decision making. On the other hand, among the vast majority of the results, there was one common thread: the ability to communicate. 

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VoIP Can Reduce Business Costs

VoIP Can Reduce Business Costs

It's no secret that small and medium-sized businesses appreciate any opportunity to lower the amount of money they have to spend to successfully operate. One way that businesses of all sizes have used to do so has been VoIP (Voice over Internet Protocol) telephony. Let's we’ll explore just how VoIP solutions are much kinder to a business’ budget.

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Additional VoIP Features that can Help Your Business

Additional VoIP Features that can Help Your Business

For the small business looking to enhance both their communications system and their IT budget, Voice over Internet Protocol (VoIP) is a great solution. VoIP provides clear and reliable calling services that some landline services just don’t offer. 

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Cloud-Hosted VoIP Offers Your Business Numerous Benefits

Cloud-Hosted VoIP Offers Your Business Numerous Benefits

Voice over Internet Protocol (VoIP) has become increasingly more popular with businesses recently. The number of benefits that it offers to businesses (small organizations especially) makes your traditional telephone system look outdated and amateurish. 

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VoIP Can Strengthen Your Employees’ Collaboration

VoIP Can Strengthen Your Employees’ Collaboration

It’s not every day that you come across a business technology solution that’s capable of connecting all of your employees together in a fast and simple way. Voice over Internet Protocol (VoIP) is a great tool for your business’ employees to collaborate in and out of the office. Listed below are three reasons why your business should invest in VoIP now to further upgrade operations and efficiency regarding employee collaboration.

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Why Your Business Needs Unified Communications

Why Your Business Needs Unified Communications

It’s not unusual for an organization to sideline communications in favor of getting operations off the ground; the problem with that is communications are supposed to be used for augmenting operations. Thus, companies that don’t utilize a unified communications system are doing themselves a disservice in many ways.

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Why VoIP is a Recommended Choice for Businesses

Why VoIP is a Recommended Choice for Businesses

If you’re running your organization without considering communication, you’re crippling it. One of the ways that you can upgrade communications is by capitalizing on a modern phone system that utilizes the cloud. You may be surprised by how well a cloud-hosted VoIP solution works for your organization, especially if you haven’t thrown out the traditional telephone handset yet.

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Technology Allows for Better Communication and Collaboration in Our Modern Era

Technology Allows for Better Communication and Collaboration in Our Modern Era

Is anything more imperative to the success of your organization than strong communication? If you’re not prepared to communicate, it becomes hard to collaborate and make strides on critical projects. Fortunately, like many topics in business, technology permits for more effective communication and collaboration than ever before.

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3 Advantages to Hosting Your Own Phone System In-House

3 Advantages to Hosting Your Own Phone System In-House

A lot has been said about communications solutions, particularly in regard to the advantages and disadvantages of hosted and in-house telephony infrastructures. While businesses find that a cloud-hosted VoIP phone system is very convenient, there are others who believe that an on-site telephony infrastructure presents a certain value.

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Does Your Business Need a New Telephone System?

Does Your Business Need a New Telephone System?

Telephone solutions have often been a substantial irritation for businesses. Smaller businesses try to get the most effective systems that they can afford, especially for something as important as communications, but it’s rarely that simple. How can you get the greatest return on investment from your business’ telephone solution? You can start by adding Voice over Internet Protocol (VoIP).

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Methods to Upgrade Small Business Communication

Methods to Upgrade Small Business Communication

Miscommunication afflicts even the best, most organized businesses. Small businesses could be more tight-knit than your standard enterprise, but humans are vulnerable to miscommunication, and thus, can be a significant problem. Macro Systems can help your business upgrade the way that it communicates and collaborates; it all starts by considering how you can cut down on miscommunication in your office.

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Could VoIP Improve These Points For You?

Could VoIP Improve These Points For You?

Traditional telephone lines were once extremely important for your business’s success. You had to have dedicated phone lines in your office running to each and every desk so that each of your employees had access to a phone when they needed it. Nowadays, however, virtual telephone systems have become popular with businesses of all size. How does this new way of handling your business’s communications hold up compared to the more traditional model?

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