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Macro Systems Blog

Macro Systems has been serving the Metro Washington, DC area since 1997, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses.

The Story of a Guy Who Scams the Scammers

The Story of a Guy Who Scams the Scammers

When you think of a scammer, you probably think of someone looking to take advantage of someone for their own gain. While this isn’t exactly inaccurate, another variety exists to acknowledge… those who aim to scam the scammers. Listed below is the story of one such white-hat scammer, or “scam baiter,” a content creator who uses the alias “Kitboga,” Kit for short.

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Ticketmaster Got Hacked

Ticketmaster Got Hacked

The world’s largest ticket retailer is in the headlines for the wrong reasons after their parent company, Live Nation Entertainment, filed an 8-K filing with the Security and Exchange commission admitting that they had been hacked to the tune of 1.3 terabytes of information. That amounts to 560 million customers’ personal information that has been stolen from the company’s servers. Listed below is a look at the hack and what it means for consumers.

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What You Need to Know about Machine Learning

What You Need to Know about Machine Learning

Emerging technologies provide significant opportunities for businesses to achieve their goals. That being said, understanding how and when to leverage these technologies is imperative. One of the most rapidly advancing technologies today is artificial intelligence (AI). Yet, AI encompasses more than what one might initially think. Many of the most impactful business tools are powered by a branch of AI called machine learning (ML). This month's newsletter delves into machine learning, its mechanics, and its applications within a business context.

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How Small Businesses can Utilize Big Data's Power

How Small Businesses can Utilize Big Data's Power

Big data is now a critical resource for businesses of all sizes, including small enterprises. Modern businesses have unprecedented access to vast amounts of data, enabling them to make more informed decisions and operate more efficiently. This month’s newsletter explores how small businesses harness big data's power.

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IT Threats that can Ruin Your Organization

IT Threats that can Ruin Your Organization

Technology is a major part of modern business. It’s fair to say anyone that works in business today is at least semi-proficient with the technology needed to complete their tasks. Alas, for many people, however, the fact that their business requires complicated technology is problematic. This is because at any given moment there are people looking to undermine their job, seeking access to accounts that will allow them to siphon money and data from organizations. 

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6 Reasons a Business Project may Fail

6 Reasons a Business Project may Fail

It can be challenging to deal with failure in any context, but in the case of your workplace projects, it can be especially harsh. This makes it all the more imperative to frame such failures as opportunities to grow in the future.

Listed below are six reasons an initiative may fail and the lessons that can be learned from these situations.

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Report: Many New Cybersecurity Professionals are Destined to Make Mistakes

Report: Many New Cybersecurity Professionals are Destined to Make Mistakes

Cyberattacks will only continue in the weeks, months, and years to come, making it increasingly essential that businesses have access to cybersecurity expertise. Even more unfortunately, professionals with this level of expertise are becoming harder to find. Globally, we’re short almost four million people, and those we have are prone to make mistakes in their first few years. This comes from a report by Kaspersky, entitled “The Portrait of Modern Information Security Professional,” Let’s review what the cybersecurity developer found and what we can take away from these findings.

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Explaining Botnets

Explaining Botnets

It was very recently revealed that a global law enforcement effort took down a massive botnet that was in action for almost a decade. In light of this, we wanted to review what a botnet is and how it works, drawing from these events for some context.

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Be Careful about Pulling Memory from Your Computer

Be Careful about Pulling Memory from Your Computer

Transferring data between different computers and devices has become a routine task. Listed below are the steps you need to take before ejecting memory from a computer to ensure your data's integrity and the memory card's longevity.

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Ransomware's Impact on Society

Ransomware's Impact on Society

The last few weeks have been spent discussing ransomware's impacts on different subsets. First, we discussed how a ransomware attack impacts the customers of the infected business, and then we touched on the infected business itself. To conclude, we want to take a look at ransomware's impacts on society, specifically regarding economic health and geopolitical security, known as third-order harms.

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Be Careful With Your Data

Be Careful With Your Data

Data is extremely imperative in the way that most businesses conduct themselves. This results in other people wanting that information, too. Listed below is a look at how seemingly everyone online is out for your data. 

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Explaining Man-in-the-Middle Attacks

Explaining Man-in-the-Middle Attacks

Have you heard of the “man-in-the-middle” attack or MitM? It’s a situation where your data is stolen by an onlooker who situates themselves in the right place at the right time. Data interception is a very real thing that your organization should be prepared to fight against. Listed below are some strategies you can use to counter these sneaky attacks.

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What a Ransomware Attack Actually Does to Your Business

What a Ransomware Attack Actually Does to Your Business

We recently discussed the many impacts your business being hit by ransomware has on “second-order harm,” downstream businesses, and average, ordinary people. This time, we wanted to return to “first-order harms”… those the impacted business has to deal with itself.

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Explaining VoIP and How It Benefits Your Business

Explaining VoIP and How It Benefits Your Business

Voice over Internet Protocol (VoIP) is a technology that enables phone calls over the Internet. It provides a modern alternative to traditional phone lines with various advantages, such as cost savings and advanced features. VoIP is revolutionizing business communication and is an essential tool for today's organizations, especially with the rise of remote work. Why it's so popular among modern businesses?

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Consider What Ransomware Attacks Do to Your Clients

Consider What Ransomware Attacks Do to Your Clients

It can be too easy to look at ransomware as a business problem; it does attack businesses, locking down their data for ransom, usually selling it or spreading it, and sometimes altering it for the business if returning it at all. It can be too easy to overlook another impacted target in all the mess.

What happens to the people whose data a business has collected and uses?

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How MSPs Can Lighten the Work Load

How MSPs Can Lighten the Work Load

There's a lot of pressure on (usually understaffed and overworked) internal IT teams to manage and maintain increasingly complex systems. For businesses noticing signs of strain on their IT staff, seeking assistance from managed services providers (MSPs) could be the remedy. Listed below are tips an MSP like us can use to alleviate the pressure and contribute to workplace wellness for all.

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What Your Business Needs to Know about File Sharing

What Your Business Needs to Know about File Sharing

Business file sharing has become a daily routine. It's a critical part of collaboration, communication, and overall productivity. That being said, with the rise of cyberthreats, file security is more important than ever. It's not just about sharing files but doing it securely and efficiently. Listed below are some best practices for business file sharing.

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Why You Should Purge Your Digital Waste

Why You Should Purge Your Digital Waste

What is digital waste?

Digital waste is all the useless data in our data storage that lingers until we do something with it. Extra files no longer needed, old emails and chats, and old, blurry pictures you never have and will never use… all qualify as digital waste. While it’s easy to discount digital waste as an annoyance, it creates a much bigger and more serious problem.

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Explaining Backup and Disaster Recovery and Why Your Business Needs It

Explaining Backup and Disaster Recovery and Why Your Business Needs It

Modern businesses need to be prepared for almost every circumstance. You may have heard the term “BDR” used to describe a method of attaining this level of preparation. We wanted to discuss this term in more depth, covering what it refers to and what you need to do to protect your business should BDR be right for you.

Spoiler alert: it very much is.

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Technology that Helps Service Providers

Technology that Helps Service Providers

Professional services make up a significant portion of the business landscape. They can be broadly defined as any company with trained professionals at the center offering a service of note. The most common professionals under this umbrella term are lawyers, agents, consultants, and others who help businesses in their day-to-day operations. Listed below are some of the technologies that fuel professional service providers.

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