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Macro Systems Blog

Macro Systems has been serving the Metro Washington, DC area since 1997, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses.

What Has Zoom Done to Enhance Its Security?

What Has Zoom Done to Enhance Its Security?

As a communication tool, the video conferencing app Zoom saw a significant bump in its popularity with both personal and business users as the coronavirus pandemic made other means of meeting no longer viable. Nonetheless, this sudden increase in its user base also revealed some serious security problems with the platform. What has Zoom has done to resolve these problems since then?

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How Critical Is It to Keep Your Devices Charged?

How Critical Is It to Keep Your Devices Charged?

Nintendo Switch owners should know that, as per an announcement from Nintendo, the battery life of their device could be negatively impacted if the device isn’t charged up at least every six months. While this may not be the type of news you’d expect to find on a business technology blog, it does open the door to a bigger, more pertinent topic: should devices that aren’t used very often be kept charged up?

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How to Avoid a Strained Relationship With Your IT Department

How to Avoid a Strained Relationship With Your IT Department

Business relationships, especially between you and a service provider or you and a coworker, are imperative to a business’ success. On the other hand, maintaining these relationships can be difficult when there’s a good chance that your actions might create more work for another person. Listed below are some reasons why your relationship with IT may be strained, and a few tips to help fix it.

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How Businesses Have Dealt with IT During the Covid Pandemic

How Businesses Have Dealt with IT During the Covid Pandemic

Alas, we are not yet past concern of COVID-19 and the impact that it has had on business survivability. With “business as usual” requiring a few drastic adjustments to continue, it is imperative that small businesses are able and willing to embrace these changes. Research conducted by Salesforce presented in their fourth Small & Medium Business Trends Report shows that many businesses are seeing the importance of these changes.

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How VoIP Can Help Your Business

How VoIP Can Help Your Business

There aren’t many technological assets as critical for the modern business than its communications solutions. The telephone, while being one of the oldest currently utilized communications systems available, is still the most utilized. Below is a look at business telephone systems and why choosing Voice over Internet Protocol makes sense for your business. 

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Security Best Practices to Utilize for Your Business

Security Best Practices to Utilize for Your Business

Security is a major part of any business, and if there isn’t a diligent approach to the implementation of it, you can be left with huge holes in your network. Below we highlight some of the best practices you can take to make sure that your organization’s security is in the best possible position to protect your digital resources. 

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Why Mobility Can Be Problematic for Modern Businesses

Why Mobility Can Be Problematic for Modern Businesses

Modern business is more mobile now than it has ever been. For the most part, this uptick in mobility has helped sustain some business at a time when many would be expected to fail, but mobility isn’t all good. Let's take a long look at mobility and how it can be a problem for today's businesses.

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How YouTube Can Be a Valuable Resource

How YouTube Can Be a Valuable Resource

While it’s difficult to say anything positive about the COVID-19 pandemic, it has given many business owners the motivation to gain a few more technical skills. Many have sought to enhance their own grasp on the software, marketing, and telecommunications that their business relies on each day. As these business owners have done so, they have often turned to a very popular resource: YouTube.

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Why Your Business Needs an IT Strategy

Why Your Business Needs an IT Strategy

Many business owners comprehend the benefits that technology can have for a business, but just can’t bring themselves to commit to implementing that technology due to the cost, either in capital expenditures or the shift in operations. The fear of not being able to successfully integrate certain technology will inevitably hold your business back. Below we describe why it’s imperative to have a technology strategy, and how to stick to it. 

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Comprehending the New Normal for Businesses

Comprehending the New Normal for Businesses

The world isn’t the same as it was this time last year. With months of question marks surrounding business, and with more people than ever searching for their place, businesses have had to make some operational concessions that, if we were to assess the situation today, don’t seem to be going anywhere, anytime soon. 

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3 Factors that make VoIP a Good Option for Your Business

3 Factors that make VoIP a Good Option for Your Business

The business telephone system is usually one of the most expensive operational costs, especially if you take into account a business’ expanding mobility. There is a modern option though that changes the way that businesses look at their phone platform. That option is VoIP, or Voice over Internet Protocol. Listed below is some information about VoIP and how it can significantly improve your business’ communication.

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How to Identify a Phishing Attack

How to Identify a Phishing Attack

If you’ve been reading this blog, you’ve seen Macro Systems discuss phishing attacks. Whether you are being asked by some supposed Nigerian prince to hand over money or you are getting an email by what seems to be your bank that directs you to download an attachment, you are probably a potential victim of a phishing scam. The difference between being a potential victim and a victim is knowing how to identify it. Listed below are five ways to identify a phishing message so that you or your business won’t be scammed.

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Why Data Backup is Critical to Your Business

Why Data Backup is Critical to Your Business

If there is one thing we tell every potential client of ours, it is that it is imperative that they secure their data with a comprehensive backup and recovery system. This is not to make our lives easier or to sell products, it is a fact, and said strictly for their own benefit. Even the smallest companies need protection against situations that could put all their staff’s hard work in jeopardy. Listed below is a look at why backup is so critical.

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How to Avoid Spending Too Much Time on Your Email

How to Avoid Spending Too Much Time on Your Email

While email is an incredibly convenient tool, it can quickly become a time-drain if finding the right messages to read and respond to becomes an overbearing responsibility. Luckily, there is a simple solution to remedy this that, after spending some time learning about the full capabilities of your email platform, can once again make your email the convenient tool it is was designed to be.

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How the Internet of Things can Help Your Business

How the Internet of Things can Help Your Business

Since 1982, the technology known as the Internet of Things has provided the devices around us with greater capabilities via artificial intelligence and Internet connectivity. While this technology flew under the radar for a long time, many business functions are now relying on its benefits. Listed below are a few ways that the IoT can aid your organization.

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Is Your Smart Assistant Threatening Your Privacy?

Is Your Smart Assistant Threatening Your Privacy?

Smart assistants usually appear in the office and home, so much so that the novelty seems to have finally worn off and they are now just another appliance. Like any other appliance, there are a few quirks that can be frustrating to deal with. For example, anyone living around these devices has shared a particular experience: the device registering something as a wake word that certainly wasn’t meant to be the wake word.

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Electronic Health Records Need to be Updated

Electronic Health Records Need to be Updated

It’s critical to note that all parties involved in patient care (including the patient) benefit from the Electronic Health Record (EHR). These systems are now fundamental to a successful health maintenance system. As more technology is created that could be integrated into the EHR platform, there is a stalemate keeping EHR technology from being what it could be. 

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How to Manage Your Phone’s Battery Life

How to Manage Your Phone’s Battery Life

Consider how much we rely on our mobile devices every day; it comes as no surprise how stressful the “LOW BATTERY” notification can be. While you might assume that it only seems to appear earlier and earlier in the day, there are in fact a variety of conditions that cause your device to die much faster. Listed below are a few tips to help you understand what is happening to your battery, and what you can do to manage its longevity a little better.

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Alert: If Your Business Network is Running Windows Server, You Need to Have Updates Applied ASAP

Alert: If Your Business Network is Running Windows Server, You Need to Have Updates Applied ASAP

The Cybersecurity and Infrastructure Security Agency (CISA) have released an emergency directive concerning a critical exploit known as Zerologon, which affects servers running Windows Server operating systems that needs to get patched as soon as possible.

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What to Consider as Employees Return to the Workplace

What to Consider as Employees Return to the Workplace

Many businesses have started the processes required to safely return their employees to typical operations. Nonetheless, this is going to involve no small amount of preparation in terms of your business’ technology and proactive planning. Consider the different approaches that you could take as you resume operations in a way that helps protect your employees while still enabling work to be done.

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