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Macro Systems Blog

Macro Systems has been serving the Metro Washington, DC area since 1997, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses.

How Technology can be Used to Reduce Risk

How Technology can be Used to Reduce Risk

In order for a business to stay competitive, they need to efficiently meet demand. Alas, this is easier said than done and there are potential problems at every level that have to be accounted for one way or another. The best way to go about this is proactively. That means, risk mitigation. This month, we touch on how technology can be used to successfully reduce risk. 

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The Different Types of Cloud Computing Options

The Different Types of Cloud Computing Options

The cloud has turned out to be a complete game changer for the way people compute. For any business, this can provide opportunities that would not be possible without cloud computing. Listed below is a look at the different types of cloud computing with an eye toward how small businesses can gain value from choosing them.

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Copilot Incorporates AI to Microsoft 365

Copilot Incorporates AI to Microsoft 365

AI is everywhere, and it is becoming a huge benefit for growing small businesses. Alas, a lot of business decision-makers don’t know where to start. Most AI for businesses is used inside applications you use daily. Microsoft has dedicated itself to improving its products with the use of AI. One of their ventures is to add AI to their Microsoft 365 productivity suite and so they have introduced Copilot, their effort to do just that.

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Technologies That Your Sales Team Can Utilize

Technologies That Your Sales Team Can Utilize

Modern technology can be utilized to help optimize and elevate just about any of your business’ processes, including your sales processes. Listed below are a few examples of how your sales team could (and really should) be using tech to their advantage.

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What Your Business Needs to Know about the FTC Safeguards Rule

What Your Business Needs to Know about the FTC Safeguards Rule

The United States Federal Trade Commission’s mandate is to prevent fraud and promote consumer protection in today's interconnected world, where the digital landscape continues to evolve at a frenzied pace. The FTC recognizes the importance of safeguarding consumer information and has implemented their Safeguards Rule as a means to ensure that businesses protect sensitive data from unauthorized access and misuse. Listed below is a look at the Safeguards Rule and what you need to know about it in regard to your organization. 

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What to Know about Folding Phones

What to Know about Folding Phones

Foldable phones saw a very slow start when they were introduced a few years ago; high prices and horror stories about their fragility scaring away all but the earliest of early adopters. That being said, thanks to an enthusiastic fanbase, the concept has persisted and has become a legitimate option amongst flagship devices. 

Listed below are some of the predictions that have been made surrounding the future of the foldable smartphone market, and why business users might be drawn to the flexible form factor. 

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Four of the Best Tools a Businesses Should Have

Four of the Best Tools a Businesses Should Have

For a business to be successful, you need to stay on point. From managing projects to enhancing communication and automating tasks, technology has become an indispensable asset for businesses of all sizes. Listed below is a look at some of the best tools to help a business be the best business it can be.

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Advantages of a New POS System

Advantages of a New POS System

Having an efficient and reliable point of sale (POS) system is essential for any retail or hospitality establishment. A robust POS system provides numerous benefits that can streamline the operations of the business and enhance customer and worker experiences. Listed below are some of the main benefits of integrating a robust POS system in your business. 

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What Does it Mean to 'Lead From the Front'?

What Does it Mean to 'Lead From the Front'?

To most businesses, effective leadership is essential to promote growth, drive innovation, and ensure the successful conclusion of assorted tasks. While there are various leadership styles, one approach that stands out is leading from the front. Listed below is a look at what this means and how to do it effectively. 

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How to Evaluate the Value of Cloud Computing

How to Evaluate the Value of Cloud Computing

While one of the big selling points of the cloud has always been how cost-effective it can be, it is imperative to remember that this isn’t always the case. There are situations where the value that a business gets from the cloud isn’t really worth the price of admission. How you can evaluate the value that the cloud can offer you, and how to use this data to your advantage, is listed below.

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Tips to Avoid Common Collaboration Mistakes

Tips to Avoid Common Collaboration Mistakes

How does your organization handle communication? Does it struggle to properly use its technology and collaboration tools? If so, we have some tips that can help you avoid the most common collaboration mistakes, especially those related to data security. Read on to learn how you can ensure you’re not putting your data at risk needlessly with inappropriate collaboration security mistakes.

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3 Conclusions From Microsoft Study About AI and the Workplace

3 Conclusions From Microsoft Study About AI and the Workplace

With the release of the 2023 edition of their annual Work Trend Index report, dedicated to exploring the topic of Will AI Fix Work?, Microsoft took a deep dive into the impact that artificial intelligence will have on the workplace in the future. This report ultimately resulted in three major conclusions, which we felt we should help amplify and contextualize.

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Another Type of Phishing: Smishing

Another Type of Phishing: Smishing

We talk about phishing often here, and one method that usually flies under the radar is smishing, or phishing that is conducted via SMS messages. Although email phishing is perhaps the most common method of conducting these scams, you should also be prepared to take on smishing, as it comes with its own share of unique challenges and dangers.

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A Look at Consumer Reports’ Scam Prevention Advice

A Look at Consumer Reports’ Scam Prevention Advice

Scams are everywhere in our highly digitized world, which makes it especially imperative that everyone is prepared to deal with them—both personally and professionally. The publication Consumer Reports’ cover feature for its August 2023 edition is dedicated to exactly this goal: helping its readers avoid the various scams and threats out there. Listed below is some of the advice shared in the article, and compare it to the best practices we recommend.

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Takeaways from the VirusTotal Data Leak

Takeaways from the VirusTotal Data Leak

In 2004, a service called VirusTotal was launched and quickly became a popular antivirus and malware scanner to help detect threats in various files and URLs. It became popular enough that it was officially acquired by Google in 2012 and ultimately assimilated into Chronicle, a cloud-based security operations suite for enterprise businesses. However, despite this impressive pedigree, we find ourselves able to look to VirusTotal as a sobering reminder of how fickle cybersecurity can be, with the service being the source of some limited data exposure.

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A Proactive Technology Management Plan Can Help Your Business

A Proactive Technology Management Plan Can Help Your Business

Technology is imperative for many reasons, chief among them your business’ continued efficiency and productivity. The problem with technology, though, is that it will never last forever, and you’ll have to replace it sooner or later. Fortunately, you can delay those costs considerably by implementing a proactive technology management plan, effectively keeping the same technology running longer.

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Strategies to Get People to Listen to You Better

Strategies to Get People to Listen to You Better

It’s critical that you are able to communicate with the people you work for, with, and over; a large part of this is ensuring that your points are heard. Listed below are a few strategies and techniques that can help you ensure that those around you are apt to listen to what you have to say.

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Advice from an Amazon Email Warning about Scams

Advice from an Amazon Email Warning about Scams

Amazon Prime subscribers recently received an email from the online marketplace warning them of the prevalence of scams that took advantage of their offerings and brand recognition. Listed below is the advice that this email shared, and how it compares to the best practices we recommend for avoiding scams.

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Why Employee Satisfaction is Imperative

Why Employee Satisfaction is Imperative

When you consider your business’ investments, you probably think about things such as the hardware your team uses and the software this hardware supports. You might think about the furniture you’ve purchased to outfit your office. On the other hand, one often overlooked but critical element that needs some level of investment is your employee satisfaction.

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Technology Solutions can Enhance Collaboration Within Your Business

Technology Solutions can Enhance Collaboration Within Your Business

With collaboration remaining a vital component of any successful business, it’s imperative to foster productivity and innovation through strategic implementation of technology solutions designed for this express purpose. Listed below is a discussion of some of the aspects of collaboration you need to know to do it more effectively, as well as technology that facilitates this process.

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