Have you heard of the “man-in-the-middle” attack or MitM? It’s a situation where your data is stolen by an onlooker who situates themselves in the right place at the right time. Data interception is a very real thing that your organization should be prepared to fight against. Listed below are some strategies you can use to counter these sneaky attacks.
Today's customers are more educated than ever before. As a result, you have to have an active strategy to build great customer experiences so you can retain business with them. In this month’s newsletter, we’ll go over some things you can do to improve your customer relationships.
We recently discussed the many impacts your business being hit by ransomware has on “second-order harm,” downstream businesses, and average, ordinary people. This time, we wanted to return to “first-order harms”… those the impacted business has to deal with itself.
Every business deals with operational problems in one way or another. There are dozens of situations that can cause downtime, and having a comprehensive data backup plan can alleviate many of them. This month’s newsletter discusses business continuity and how data backup is an imperative piece of that process.
Voice over Internet Protocol (VoIP) is a technology that enables phone calls over the Internet. It provides a modern alternative to traditional phone lines with various advantages, such as cost savings and advanced features. VoIP is revolutionizing business communication and is an essential tool for today's organizations, especially with the rise of remote work. Why it's so popular among modern businesses?
It can be too easy to look at ransomware as a business problem; it does attack businesses, locking down their data for ransom, usually selling it or spreading it, and sometimes altering it for the business if returning it at all. It can be too easy to overlook another impacted target in all the mess.
What happens to the people whose data a business has collected and uses?
Businesses require a certain degree of good fortune to continue to grow in the manner in which they project when they hang out their shingle. With so many businesses failing after a very short time, taking advantage of the opportunities you’re given is extremely important. In this month’s newsletter, we’ll go through some of the things that a business can do to take better advantage of some opportunities.
There's a lot of pressure on (usually understaffed and overworked) internal IT teams to manage and maintain increasingly complex systems. For businesses noticing signs of strain on their IT staff, seeking assistance from managed services providers (MSPs) could be the remedy. Listed below are tips an MSP like us can use to alleviate the pressure and contribute to workplace wellness for all.
Business file sharing has become a daily routine. It's a critical part of collaboration, communication, and overall productivity. That being said, with the rise of cyberthreats, file security is more important than ever. It's not just about sharing files but doing it securely and efficiently. Listed below are some best practices for business file sharing.
What is digital waste?
Digital waste is all the useless data in our data storage that lingers until we do something with it. Extra files no longer needed, old emails and chats, and old, blurry pictures you never have and will never use… all qualify as digital waste. While it’s easy to discount digital waste as an annoyance, it creates a much bigger and more serious problem.
Modern businesses need to be prepared for almost every circumstance. You may have heard the term “BDR” used to describe a method of attaining this level of preparation. We wanted to discuss this term in more depth, covering what it refers to and what you need to do to protect your business should BDR be right for you.
Spoiler alert: it very much is.
Professional services make up a significant portion of the business landscape. They can be broadly defined as any company with trained professionals at the center offering a service of note. The most common professionals under this umbrella term are lawyers, agents, consultants, and others who help businesses in their day-to-day operations. Listed below are some of the technologies that fuel professional service providers.
There are several reasons to use a form to collect data for your organization: from customer impressions and service requirements to employee feedback about internal matters as a means of collaborative decision-making. The trouble comes when it is time to compile all the responses… unless you know how to use the tools at your disposal.
Listed below is the process of creating a form that self-populates a spreadsheet using Google’s toolkit.
Part of doing business is understanding certain types of trade-offs related to the decisions you make. Specifically, we want to highlight opportunity cost as it relates to technology. What is the opportunity cost of technology, and why is it a critical concept for a business owner to grasp?
Ensuring that your organization's file-sharing policies and procedures are built to enhance security can significantly improve collaboration, distinguishing between efficient, streamlined processes and time-purging, wasteful practices. Navigating this terrain can be a challenge. Listed below are several best practices your business can adopt to optimize file-sharing.
Remote and hybrid work models have become more popular than ever, in no small part thanks to the enhanced technology businesses of all sizes can now access. Nonetheless, this shift has brought new challenges for businesses everywhere. One such challenge is maintaining and enhancing remote workplace engagement—a critical aspect that directly impacts employee satisfaction, productivity, and retention.
How often does your organization find that it’s struggling with new technology implementation, either on the software side of the house or on the hardware side? Have you considered that the cloud offers powerful solutions to your business’ woes in the form of virtualization? With the right resources at your disposal, you can use virtualization to create incredible opportunities to improve operations for your business and make it more secure and flexible in the process.
There are many parts of running a business where you can't be too careful, one of which is the realm of cybersecurity. Many of the preventative measures you can implement aim to keep issues from making their way to your infrastructure in the first place, which makes sense from an operational standpoint. With an endpoint detection and response solution—or EDR—you’ll take an important step toward keeping most threats off your infrastructure.
Remote employees are in a conundrum when it comes to data security. While you might be able to protect data stored locally on your company’s in-house network, securing data in use by employees while out of the office is another matter entirely. How can you guarantee that your organization is protecting its data and other sensitive resources from prying eyes?
It isn’t easy to be a member of the workforce right now. While we won’t cover them in detail, plenty of stressors related to and separate from the workplace can easily impact an employee’s performance. As a result, it is often in your organization’s best interest to invest in your team’s well-being, and one way to do this is by implementing and encouraging the use of different technologies.
