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Macro Systems Blog

Macro Systems has been serving the Metro Washington, DC area since 1997, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses.

Determining the Quality of an IT Provider’s Services

Determining the Quality of an IT Provider’s Services

It’s safe to assume that your business relies on some technology in order to operate - after all, you are reading a blog on the Internet. As a result, it is probable that you will require some level of IT support at some point. While this may sound like something that's easy enough to find, you need to keep in mind that not all IT service providers will necessarily provide the same quality of service.

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3 Probable Reasons Your Internet is Slow

3 Probable Reasons Your Internet is Slow

Slow Internet may be an inconvenience in any case, but it has an especially negative impact on the workplace. Technology should enhance your operational efficiency, but if your solutions depend on a connection to the Internet, any problem there can effectively bring your productivity to a halt. Let's go over a few of the most common problems that might be slowing down your connection, and perhaps tip you off to the issue.

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How Automation Can Benefit Your Business

How Automation Can Benefit Your Business

If they are doing their job well, a business’ decision makers are always looking for methods to enhance efficiency. For years, businesses were looking to their human resources to improve, but modern technology can now fill in the gaps more effectively. A culture of automation is proving to be a powerful strategy for all kinds of tasks. 

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What You Need to Know About Software as a Service

What You Need to Know About Software as a Service

The cloud has offered businesses exceptional remarkable capabilities and opportunities, but let's take a moment to focus on one in particular: software as a service (SaaS). What exactly is SaaS, and how can it assist you in your operations? 

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The Most Simple Computer Tip: Turn It Off, Then Turn It Back On

The Most Simple Computer Tip: Turn It Off, Then Turn It Back On

The people that support a business’ information systems are widely renowned as nerds sitting in a basement office waiting for someone that matters to call them upstairs. Naturally, we think this characterization is at the very least inaccurate, but since our jobs are so technical, it can be hard to relate with clients all the time. Luckily for us, the most helpful tool we have in our repertoire is excruciatingly simple. To fix your computer problem, have you tried rebooting it? Turning it off and then back on again?

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How Digital Signage Can Benefit A Business

How Digital Signage Can Benefit A Business

While there are gimmicks when it comes to technology in the small business (USB-powered staplers for example), there are many devices and technologies that have far more utility, although they may not seem to be applicable to all industries. One example would be the digital signage solutions that have risen in popularity. While they may seem to have limited uses outside of retail, there are plenty of ways to utilize them to your advantage.

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5 Important Technology Trends for SMBs in 2020

5 Important Technology Trends for SMBs in 2020

All businesses require a certain amount of technology in order to push their organizational profitability forward. Whether they invest in proven technologies or they use their capital a more innovatively depends on how decision makers’ forecasts of those investments help the business become more productive or efficient. Below is a look at five of the most important technology trends for SMBs in 2020.

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How to Restore Your Android Applications

How to Restore Your Android Applications

There probably aren’t many reasons for you to want to restore your existing Android applications, but the reasons that do factor in are compelling. Below is a review of the process of doing just that.

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Be Aware of the Inherent Security Risks of Smart Devices

Be Aware of the Inherent Security Risks of Smart Devices

There has recently been a general fascination with smart devices in the home and the office. These Internet of Things-powered appliances can help add to the convenience of rote tasks and other everyday activities, but is it actually a good idea to use them? Unless you’ve taken the proper precautions, maybe not.

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A Look at Hosted Desktops

A Look at Hosted Desktops

As imperative as it is to keep your technology up-to-date, it can also be prohibitively costly to do so throughout your entire organization. If you have found yourself in this position, one option to consider is to resort to hosted desktop solutions. Listed below is a review of what a hosted desktop is, and how it can serve companies well.

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Tips to Better Secure Personal Information

Tips to Better Secure Personal Information

Personal information is very, very valuable, especially in this increasingly digital modern day and age. This makes it incredibly imperative that you are doing everything you can to protect it in your business, whether it is your own or belongs to somebody else. Listed below are a few tips to help you better protect the data you’re responsible for.

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A Closer Look at VoIP Capabilities

A Closer Look at VoIP Capabilities

Voice over Internet Protocol (VoIP) solutions famously provides businesses with some crucial cost savings. While this may be the extent of many people’s understanding of its value, VoIP has a significantly more to offer. Listed below are just a few of its benefits to provide insight into what makes VoIP such a great choice for modern organizations.

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How an Access Management Policy Can Help Your Business

How an Access Management Policy Can Help Your Business

As you manage your business, there is a lot that you’re going to have to oversee - including how much access your employees have to the data you have gathered and generated throughout your operations. An access management policy can help you to accomplish this. Listed below is a review of a critical features you need to include in your strategy.

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One of the Reasons They're Called "Managed Service Providers"

One of the Reasons They're Called "Managed Service Providers"

When was the last time your routers were updated? Not sure? How about your servers? What about other pieces of technology in your office?

Maintaining a business’ IT requires more than just running a virus scan every once and a while, or updating a critical program on each workstation. It requires an in-depth comprehension of each component and its history, assisted by the use of specialized tools and extensive record-keeping.

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How Vendor Management Can Help Your Business

How Vendor Management Can Help Your Business

A lot of companies need to deal with many vendors in order to keep their doors open - enough that, at times, it might seem that the most time and energy is spent juggling these vendors. However, that doesn’t have to be the case, at least where your technology solutions are concerned. 

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The Value Managed Services Provides

The Value Managed Services Provides

Macro Systems is always trying to get our message out, sharing how our services can add value to just about any kind of business - including nonprofits and municipalities - seeing as just about every modern business relies on technology to some degree. We wanted to demonstrate below how that value can present itself through managed services.

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Three Types of Internal Communications that Affect Your Operations

Three Types of Internal Communications that Affect Your Operations

Businesses have various communications to manage, including their internal ones. For many businesses, this may be put on the back burner, as they prioritize their operational and sales-encouraging communications. On the other hand, internal communications are just as imperative. Listed below some of your options here, and how you need to use them.

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Tips on How to Best Utilize PDFs

Tips on How to Best Utilize PDFs

One of the most common file types you probably come across is the Portable Document Format file, simply known as a PDF. PDFs are so popular because they are the best way to save a document so that, regardless of the device it is viewed on, the file will always appear the same. Did you know that you can do more than just look at a PDF? Below are some tips on how you can make your PDFs work for you.

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Proper Communications can Enhance Your Business

Proper Communications can Enhance Your Business

If you were to search Google for “the most imperative thing for a business to be successful,” a wide range of answers appear, from team management, to sales skills, to relationship building, to decision making. On the other hand, among the vast majority of the results, there was one common thread: the ability to communicate. 

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Reminder: Windows 7 Retires January 14th!

Reminder: Windows 7 Retires January 14th!

Microsoft is retiring two of its most popular operating systems in just over a week; this shouldn’t be news at this point. Microsoft has frequently been reminding Windows 7 users that they need to upgrade before January 14 - including running a major campaign to do so - but there are still a quarter of all desktop users that haven’t upgraded yet.

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Macro Systems
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Fairfax, Virginia 22030